Whirlpool ETl8JK manual Before calling for assistance, If you need assistance, If you need service

Moving...

If your refrigerator is equipped with an automatic Ice maker, shut off the ice maker water supply a day ahead of time. Disconnect the water line. After the last supply of ice drops, lift the signal arm to turn off the ice maker.

Remove all food. Pack frozen foods in dry ice. Un- plug the refrigerator and clean it thoroughly.

Remove everything that comes out. Wrap all parts well and tape them together so they don’t shift and rattle.

Screw in the levelling legs; tape the doors shut; tape the electric cord to the cabinet. When you get to your new home, put everything back and refer to page 4. If your refrigerator has an automatic ice maker, reconnect the water supply.

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things YOUcan find and fix vourself without tools of anv kind.

If your refrigerator will not operate:

l Is the power supply cord plugged Into a live circuit with the proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON?

If there is a rattling or jingling noise, or other un- tamiliar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

. New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If your Ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON...in the down position?

l Is the water valve turned on’7 Is water getting to the Ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 7, Use appliance bulbs only

If the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer.

l If the door has been opened a lot, the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And. your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All thts means better refrigeration and may re- qurre more running time than your old one.

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance telephone number. Dial free horn:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan.. . . . , . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE” Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide

7mH-CAREafter-warranty service,

FRANCHISED SERVICE anywhere in the United States. To locate TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-						ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE	h REPAIR			OR	MAJOR-	REPAIRING		6	PARTS
WHIRLPOOL	APPLIANCES					WHIRLPOOL	APPLIANCES
FRANCHISED TECH-CARE SERVICE						FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIk’.S				SERVICE		COMPANIES
XYZ SERVICE	CO					XYZ SERVICE	CO
I23 Maple		999.9999				123 Maple.		.	.	999.9999
					OR
	WASHING		MACHINES,DRYERS
		6 IRONERS-			SERVICING
	WHIRLPOOL			APPLIANCES
		FRANCHISE0			TECH.CARE SERVICE
		SEHVICE				COMPANIES
		XYZ SERVICE		CO
		123 Maple				999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Stephen E. Upton, Sr.Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, MI 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

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