Whirlpool RC8430XT, RC8436XT manual Before calling for Assistance, If you need service

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If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for

assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if nothing operates:

l Is the cooktop wired correctly to a live circuit with the proper voltage? (See Installation Instructions.)

l Have you checked your home’s main fuses or circuit breaker box?

If sutiace units will not operate or seem to cook too slow:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the surface unit control knob turned to a setting other than OFF?

l Are you using the proper cook- ware? See page 6.

l Do the control knobs turn?

2.If you need assistance?..

Call Whirlpool COOL-LINE& serv- ice assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained con- sultants. The consultants can instruct you in how to obtain satisfactory oper-

ation from your appliance or, if serv-

ice is necessary, recommend a

qualified service company in your area.

3.If you need service*...

Whirlpool has a nationwide network of fran-

CAREE Service

if surface unit control knob(s) will not turn:

l Did you push in before trying to turn?

if cooking results aren’t what you expected:

l Is the cooktop level?

l Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source?

l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?

l Are you allowing time for a longer warm-up and cool-down?

See the Cooking Guide for more infor- mation on cooking problems and how to solve them.

are trained to fulfill the product war- ranty and provide after-warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service as- sistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

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Contents Solid Element Cooktop Contents Before you use your cooktopSafety Instructions Parts and features Model RC8430XTUsing your cooktop Using the Control KnobsUsing the Solid Element Surface Units CookwareCaring for your cooktop Control Panel and KnobsSolid Element Surface Unit Cleaning Chart What to USEIf you need service Before calling for AssistanceIf you need FSP replacement parts? If you have a p&blemJ’Whirlpoolwange Product