Whirlpool 8EDZOZK manual Service, Before calling for assistance, Problem, Possible Cause, Solution

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Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines

possible problems, their causes, and actions you can take to sofve each problem. Parts 2 and 3 tell YOU what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Perfomnce problems often result from little things you can find and fb without tools of any kind. Please check the chari below for problems you can fib. R could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The lights do not work

The ice maker will not operate

The motor

seems to run too much

>

POSSIBLE CAUSE

The power supply cord is not plugged into a live cfrcuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

SOLUTION

Firmly plug power cord into a live circuit with proper vottage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 7.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 16.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 15.)

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils. (See page 18.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Contents NO-FROST REFRIGERATOR-FREEZER 8EDZOZK Page Thank you for buying a Whirlpool appliance Your safety is important to usHelp us help you Lmnortant Safetv InstructionsControl panel II -qyqq Plugging it Before Using Your RefrigeratorCleaning it Installing itLeveling it This Section Setting the controlsChanging the control SettingsAdjusting the refrigerator shelves Removing the freezer door shelves Edzzzr Adjusting the shelf glides EdzopkRemoving the freezer shelves Removing the meat drawer and cover Adjusting the meat drawer temperatureRemoving the crisper and crisper cover Removing the freezer bin Using the ice cube traysUsing the automatic ice maker Factory-installed on ED22ZR, optional on EdzopkUsing the ice dispenser Removing the ice maker storage bin ED~ZR Soluiions Solving common ice maker/dispenser problemsProblem Cause Removing the base grilleElectrical Shock Hazard Changing the light bulbsSaving energy Understanding the sounds you may hearWhat to USE Cleaning your refrigeratorHOW to Clean PartShort vacations Vacation and movingCare Long vacationsStoring fresh food Power interruptionsFood Storage Guide Storing frozen food Time Freezer food storage chartFood Before calling for assistance ServiceProblem SolutionIf you need FSP replace- ment parts If you need serviceIf you are not satisfied with How the problem was solved If you need assistanceFull FIVE-YEAR FSP Refrigerator WarrantyLength of Warranty Whirlpool will PAY for Warranty