Whirlpool DU5000XL, DP6880XL manual Before calling for assistance

Page 15

If you need service or assistance, we suggest you follow these four stteps:

I. Before calling for assistance.,..

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. If dlshwasher

 

won’t

run, or stops during cycle:

l

Is door tightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

(and

 

Control

 

Knob

pulled

 

out)?

 

 

 

 

 

 

 

 

l

Is water

turned

on?

 

 

 

 

 

 

 

 

l

Has

house

 

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

 

cord

plugged

 

 

in

(if

so

 

equipped)?

 

 

 

 

 

 

 

 

 

 

 

 

l

Has

electrical

 

 

power

been

interrupted?

 

l

If motor

has

stopped

because

 

of overload,

 

it

will

automatically

 

reset

itself

within

a

few

 

minutes.

If

 

motor

does

not

start,

call

for

 

service.

 

 

 

 

 

 

 

 

 

 

 

 

 

l

Are

you

using

the

POTS &

PANS Cycle

or

 

HI-TEMP WASHING

Option?

Is the

dishwasher

 

waiting for water to heat?

 

 

 

 

 

 

 

2. If water remains in the dishwasher:

 

 

 

 

l Has the cycle completed?

 

 

 

 

 

 

 

l

Is drain

air

gap

clogged?

(DU5000XLonly.)

 

3.If detergent remains in the covered deter- gent cup:

l

Is the

bottom

rack

in backwards?

[The

rack

 

bumpers should be at the front.]

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

4.If you hear grlndlng, grating, crunching, buzzing sounds:

l A hard object has probably entered the POWERCLEAN Module.Thesoundshould

stop when the object is ground up.

2. If you need assistance*...

Call Whirlpool COOL-LINE ’ service assis- tance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . .-. . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if ser- vice is necessary, recommend a qualified service company in your area.

3. If you need service*...

Whirlpool has a na-

tionwide network of

anywhere in the United States, To locate TECH-CARE service in your area, call our COOL-LINE service assistance tele- phone number (see Step 2) or look in your tele- phone directory Yellow Pages under:

APPLIANCES-HOUSEHOLO-

 

 

 

 

ELECTRICAL

APPLIANCES-

MAJOR-SERVICE

 

6 REPAIR

 

 

MAJOR-REPAIRING

h PARTS

WHlRLPOOLAPPLlANCES

 

 

 

OR WHIRLPOOLAPPLIANCES

 

FRANCHISEDTECH

CARESERVICE

 

FRANCHISEDTECHKARESERVICE

 

 

SERVI(‘E

 

(‘0MPA.VIE.S

 

 

SERVICE

COMPA.VIES

XYZSERVICECO

 

 

 

999~9999

XYZSERVICECO

 

 

123 Maple

 

 

 

123 Maple

 

999-9999

 

 

 

 

 

 

 

 

OR

 

 

 

 

 

 

 

WASHING

MACHINES,

DRYERS

 

 

 

 

 

 

 

6

IRONERS-SERVICING

 

 

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

 

FRANCHISEDTECH-CARESERVICE

 

 

 

 

 

 

 

 

 

,SERI’I(‘E

(‘0Mf’A’A.YIE.S

 

 

 

 

 

XYLSERVICECO

 

999

9999

 

 

 

 

 

 

123 Maple

 

 

 

 

 

 

 

FSP

is a

registered

trademark

 

 

 

 

 

 

of

Whirlpool

 

Corporation

for

 

 

 

FSP

quality

parts.

look

for this

 

 

 

 

symbol

of

quality

whenever

 

 

 

0

you

need

a

replacement

part

 

 

I

 

your

Whirlpool

appliance.

 

 

 

tor

 

 

 

 

FSP

replacement

 

parts

 

 

 

will

fit right

ond

work

right,

 

because

they

are

 

 

made

to

the

same

exacting

 

specifications

 

 

 

used

to

build

every

new

Whirlpool

applrance

 

 

4. If you have a problem * ...

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

<If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

15

Image 15
Contents Dishwashers Contents Upper Spray ARM Parts and featuresStep-saving preparation for washing Power CLEAN* Washing SystemLower Proper loadingTop rack loading CUP and Glass LoadNoyes Silveru,are basket loadingHow much detergent to use Adding detergentRinse aid dispenser Detergent dispenserChanging a setting To add a dish after startingHI-TEMP Washing Option Reset Options Button Selecting a cycleAIR DRY Option Energy saving tips Cast Iron Care CleaningColored Crystal GlassesCommon Caused by Electrical Connection When cycle is finishedBefore starting’ While dishwasher is runningBefore calling for assistance PartNo RevB