Whirlpool DU87OOXT Before calling for assistance, If you need assistance?, If you need service

If you need service or assistance,

we suggest you follow these five steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools

of

any

kind.

If your

dishwasher

will

not

run,

or

stops during

a

cycle:

l

Is

the

door

tightly

closed

and

securely

latched?

l

Has

the

cycle

been

correctly

set?

l

Is the

water

turned on?

l

Have

you

checked

your home’s main fuses or

circuit

breaker

box?

l

Is the

dishwasher

wired

into a live

circuit

with

the

proper

voltage?

l

If the

motor

has

stopped

because

of an

over-

load,

it

will

automatically

reset

itself

within a

few minutes. If the motor does not start, call for

service.

If your

dishwasher

seems

to run

too

long:

l Are

you using POTS & PANS Cycle or HI-TEMP

WASH Option?

The

dishwasher

may be wait-

ing for the water to heat.

l

Is your household

water

temperature

set too

low?

Low

water

temperature

settings

will

cause

longer

dishwasher

operating

times.

If water remains in the dishwasher:

l Has the cycle completed?

l

A small

amount

of

remaining

water is normal.

l

Is drain

hose or

air

gap

clogged?

If detergent

remains

in the

covered

detergent

cup:

l

Is the

bottom

rack

in

backwards?

(The

rack

bumpers should be at the front.)

l

Is the

dishwasher

detergent

fresh

and

dry

with-

out

lumps?

l Is the cycle completed?

If you

hear

grinding,

grating,

crunching,

buzz-

ing

sounds:

l

A

hard

object

has

probably

entered

the

POWER

CLEAN

Module.

The sound

should

stop

when

the

object

is ground

up.

2. If you need assistance?..

Call Whirlpool COOL-LINP service as-

sistance telephone number. Dial free from anywhere in the U.S.:

1-800-25343Ol

and talk with one of our trained consultants. The consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a

nationwide net- work of franchised TECH-CARE ’ Serv- ice Companies. TECH-CARE service

technicians are trained to fulfill the product warranty and provide after-

warranty service,

anywhere in the United States. To locate TECH- CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES	HOUSEHOLD.		ELECTRICAL		APPLIANCES.
MAJOR.	SERVICE (L REPAIR		OR	MAJOR	- REPAIRING	8 PARTS
	WASHING	MACHINES,		DRYERS
	6 IRONERS		- SERVICING
	WHIRLPOOL	APPLIANCES
	FRANCHISE0 TECH-CARE SERVICE
		.SERL’IC’B		f’0MF’ASIE.S
	XYZ SERVICE CO			999~9999
	123 Maple

4. If you have a problem?..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

5.If you need FSP” replacement parts?..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this sym- bol of quality whenever you need a replace-

ment part for your Whirlpool appliance. FSP re-

placement parts will fit right and work right, because they are made to the same exacting

specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

‘If you must call orwrite, please provide: model number, serial number, date of purchase, and a complete description of the problem. This in- formation is needed in order to better respond to your request for assistance.