Before calling for assistance | Whirlpool DU8900XT guide

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

IF YOUR DISHWASHER WILL NOT RUN, OR STOPS DURING A CYCLE:

l Is the door tightly closed and securely latched?

l Has the cycle been correctly set? l Is the water turned on?

l Have you checked your home’s main fuses or circuit breaker box?

l Is the dishwasher wired into a live circuit with the proper voltage?

l If the motor has stopped because of an over-

load, it will automatically reset itself within a few minutes. If the motor does not start, call for service.

IF YOUR DISHWASHER SEEMS TO RUN TOO LONG:

l Are you using POTS & PANS Cycle or HI-TEMP WASH Option? The dishwasher may be wait- ing for the water to heat.

l Is your household water temperature set too

low? Low water temperature settings will cause longer dishwasher operating times.

IF WATER REMAINS IN THE DISHWASHER: l Has the cycle completed?

l A small amount of remaining water is normal. l Is drain air gap clogged?

IF DETERGENT REMAINS IN THE COVERED DETERGENT CUP:

l Is the bottom rack in backwards? (The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh and dry with- out lumps?

l Is the cycle completed?

IF YOU HEAR GRINDING, GRATING, CRUNCH- ING, BUZZING SOUNDS:

l A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.

2. If you need assistance?..

Call Whirlpool COOL-LINE” service as- sistance telephone number. Dial free from any- where in the U.S.:

1-800-253-1301

and talk with one of our trained consultants, The consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area,

3.If you need service*...

			Whirlpool			has	a
			nationwide			net-
			work	of	franchised
			TECH-CARE”			Serv-
			ice	Companies.
			TECH-CARE			service
			technicians			are
			trained		to	fulfill	the
FRANCHISED		SERVICE	product		warranty
FRANCHISED		SERVICE	’ and provide after-
			’ and provide after-
			warranty			service,
anywhere	in the United States.			To locate TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES	HOUSEHOLD	-	ELECTRICAL		APPLIANCES
MAJOR.	SERVICE 8 REPAIR		OR	MAJOR	REPAIRING	& PARTS

	WASHING	MACHINES,		DRYERS
	L IRONERS		- SERVICING
	WHIRLPOOL	APPLIANCES
	FRANCHISED TECH-CARE SERVICE
		41: H\'I('E		c 'O.llP4.YiE.S
	XYZ SERVICE CO			999.9999
	'23 Maple

4. If you have a problem?..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

5.If you need FSP” replacement part&..

FSP is a registered trademark of Whirlpool Corporation for quality parts, Look for this sym- bol of quality whenever you need a replace-

ment part for your Whirlpool appliance. FSP re-

placements parts will fit right and work right, because they are made to the same exacting

specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

‘If you must call orwrite, please provide: model number, serial number, date of purchase, and a complete description of the problem. This in- formation is needed in order to better respond to your request for assistance.