QSC Audio DSP0002 manual DSP-3 Signal Manager Software Support Troubleshooting Guide

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DSP-3 Signal Manager Software Support Troubleshooting Guide

Note: See the QSC Audio web site for DSP-3 software/firmware releases and documentation of known issues:

http://www.qscaudio.com/products/amps/dsp/dspintro.htm

 

 

 

 

See DSP - 3

 

 

 

 

 

 

 

 

Does DSP - 3

No

Hardware Support

 

 

 

 

 

 

 

 

have power?

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guide.

Is there a problem

 

 

 

 

Are the input

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

Does DSP - 3

No

phoenix connectors

 

 

 

 

 

 

with a specific

 

 

 

Yes

 

 

 

 

pass audio?

oriented correctly (+,

 

Yes

 

 

 

configuration?

 

 

 

 

 

 

 

 

 

 

 

 

- and gnd)

 

 

 

 

 

 

 

 

 

 

 

 

 

Does DSP-3 go

 

 

No

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

online?

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

Yes

 

 

Is there a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

’disconnected

 

Plug in

 

 

 

 

 

 

 

 

wires’ error?

 

phoenix

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is there a problem

 

 

 

 

 

connectors

 

 

 

 

 

 

 

 

 

 

correctly or

 

 

 

 

 

updating firmware?

 

 

 

 

 

 

 

 

 

 

 

 

 

rewire

 

 

Does DSP-3 go off-

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

according

 

 

 

 

 

 

 

 

 

 

 

 

line periodically?

 

 

 

Is there a harsh

 

 

Yes

 

 

 

 

 

 

 

 

 

to front

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(distortion) sound

 

 

 

 

label.

 

 

 

 

 

 

coming from the

 

 

 

 

 

 

 

 

 

 

 

speakers?

 

 

Try deleting all

 

 

 

 

Yes

 

 

 

 

wires and redrawing

 

 

 

 

 

 

 

 

or select the objects

 

No

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

one channel at a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

time and use auto

 

 

 

 

 

 

 

The default

 

 

wire. Also look for

 

 

 

 

 

 

 

 

 

stray objects on

 

 

 

 

 

 

 

location for the

 

 

 

 

 

 

 

 

 

 

 

other areas of the

 

 

 

 

 

 

 

firmware file is C:\

 

 

 

 

 

 

 

 

 

Is this sound

 

 

workspace.

 

 

 

 

 

 

 

Program Files\

 

 

 

 

 

 

 

 

 

 

 

 

 

Failed

 

 

 

 

 

caused by the DSP-3?

 

 

 

 

 

 

 

 

QSC Audio\Signal

 

 

 

 

 

 

 

 

Bypass DSP-3; does

 

No

 

 

 

 

Can firmware

 

 

Manager\ and it

 

 

 

 

 

 

 

noise

No

 

 

 

 

 

 

No

 

should be a .efd

 

 

 

 

 

 

file be found?

 

 

 

 

 

 

 

 

 

file. The naming

disappear?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

convention is

 

 

 

 

 

 

 

 

 

 

 

d3fv0410.efd

 

Another

 

 

 

 

 

 

 

 

where 0410 refers

Yes

 

 

 

 

 

Yes

 

 

to firmware

component in the

 

 

 

 

 

 

version 4.1.0.

 

system is causing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the noise.

E-mail configuration file (*.cfg)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is there a filter

 

 

to QSC (dsp3@qscaudio.com)

 

A ’Failed to read DSP

 

 

 

 

 

for further troubleshooting. The

 

 

 

 

block in the

 

No

 

ID’ error is usually fatal.

 

 

 

 

default path for configuration

 

 

 

 

configuration?

 

 

 

Try disconnecting and

 

 

 

 

 

files is, C:\Program Files\QSC

 

 

 

 

 

 

 

 

reconnecting power to

 

 

 

 

 

 

Audio\Signal Manager\Venues.

 

the DSP-3. Otherwise,

 

 

 

 

 

 

 

 

 

 

return DSP-3 to QSC

 

 

 

Yes

 

 

 

 

 

 

 

for repair or use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

software that matches

 

 

With some filter types, most notably high-

 

 

 

 

 

 

version of firmware

 

 

 

 

 

 

 

already installed. See

 

 

pass filter with 12dB/octave or greater

 

 

 

 

 

www.qscaudio.com for

 

 

slope, it is possible to drive the DSP filter

 

 

 

 

 

all software/firmware

 

 

into forced overflow oscillations when the

 

 

 

 

 

 

releases.

 

 

input to the filter is too large. This is a

 

 

 

 

 

 

 

 

 

normal characteristic of certain DSP filters

 

 

 

 

 

 

 

 

 

and is not a bug or defect. Reduce the gain

 

 

 

 

 

 

 

 

 

at the input of the filter object and

 

 

 

 

 

 

 

 

 

compensate with gain following the filter

 

 

 

 

 

 

 

 

 

 

object.

 

 

 

 

 

 

DSP0002

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Contents TitleDSP-3 Product Troubleshooting Guide Service BulletinCheck COM port Settings. See Power supplyTerminal? Reboot computer Signal ManagerDSP-3 Signal Manager Software Support Troubleshooting Guide Contact information

DSP0002 specifications

The QSC Audio DSP0002 is an advanced digital signal processor that stands out for its reliability and superior performance in various audio applications. It is designed for venues requiring high-quality audio management, from concert halls to conference centers. The DSP0002 offers exceptional sound quality, ensuring that audio signals are processed with precision and clarity.

One of the main features of the DSP0002 is its robust processing power. It employs high-performance algorithms that deliver up to 48 kHz sampling rates, ensuring that audio fidelity is maintained throughout the signal chain. With the capability to handle up to 32 input and output channels, the unit is well-suited for complex audio setups, offering flexibility for live sound, installations, and recording applications.

Connectivity is another strong point of the QSC Audio DSP0002. It includes multiple digital and analog inputs and outputs, allowing seamless integration into existing audio systems. The device also features network connectivity options, enabling remote control and monitoring through standard protocols. This makes it easy for sound engineers to configure and adjust settings from a distance, ensuring optimal performance during events.

The DSP0002 is equipped with an intuitive graphical user interface that simplifies setup and operation. Users can easily access a wide range of presets tailored for various environments, from lectures to musical performances. In addition, the unit incorporates advanced signal processing tools such as equalization, compression, and delay, which provide users with the ability to refine their audio output to meet specific requirements.

Moreover, the QSC Audio DSP0002 is built with durability in mind, featuring a rugged chassis that can withstand the rigors of touring and permanent installations. The internal components are designed to minimize heat and ensure longevity, making it a dependable choice for professionals in the audio industry.

In summary, the QSC Audio DSP0002 is a versatile digital signal processor that combines powerful processing, extensive connectivity, and user-friendly operation in a durable package. Its advanced features and technologies make it an ideal solution for anyone seeking top-tier audio management in various environments.
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