Whirlpool MT1131SG Problem Cause Microwave oven, Will not run, Microwave cooking, Turntable will

Page 26

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section.

IF MICROWAVE DOES NOT OPERATE, FIRST CHECK THE FOLLOWING:

•

•

•

Is the microwave plugged into a live outlet with the proper voltage? (See installation instructions.) Have you blown a household fuse or tripped a circuit breaker?

Has the electric company experienced a power failure?

OTHER POSSIBLE PROBLEMS AND THEIR CAUSES:

	Problem	Cause

	The microwave oven	•The door is not firmly closed and latched.
	will not run.	•You did not touch START/ENTER.
		•You did not touch START/ENTER.
		•You did not follow directions exactly.
		•An operation that was programmed earlier is still running.
		•You have not entered numbers after touching COOK TIME.
	Microwave cooking	•The electric supply to your home or wall outlets is low or lower than normal.
	times seem too long.	Your electric company can tell you if the line voltage is low. Your electrician
		or service technician can tell you if the outlet voltage is low.
		•The cook power is not at the recommended setting.
		•Larger amounts of food need longer cooking times.
	The turntable will	•The turntable is not correctly in place. Make sure the turntable is correct-side
	not turn.	up and is sitting securely on center shaft.
		•The support is not operating correctly. Remove turntable, check that the
		turntable support is properly in place, and restart oven. If turntable support
		does not move, call an authorized service technician for repair. Cooking
		without the turntable can give you poor results.

	The display shows a	•The oven door is not closed completely.
	time counting down but	•You have set the controls as a kitchen timer. Touch OFF/CANCEL to
	the oven is not cooking.
	the oven is not cooking.	cancel the Minute Timer.
		cancel the Minute Timer.

	You do not hear the	•The command is not correct.
	Programming Tone.

	The fan seems to be	•The oven has been stored in a cold area. The fan will run slower until the oven
	running slower than	warms up to normal room temperature.
	usual.

	The display is	•There has been a power interruption. Reset the clock.
	showing “:”.

If none of these items is causing your problem, see the “Requesting Assistance or Service” section on page 27.

26

Image 26

Contents Microwave Ovens 3828W5A0588/4359603BThank you for buying a Whirlpool appliance Please record your modelÕs informationMicrowave Oven Safety On nextMicrowave Oven Safety Installation Instructions Electrical Requirements Grounding InstructionsOven Works Getting to Know Your Microwave OvenOperating Safety Precautions Or CookwareCooking Guide Label Model and Serial Number Plate Microwave Oven FeaturesRemovable Turntable Support under turntable Audible signals Control Panel FeaturesUsing the child lock Interrupting cookingSize Color KIT Model no For Installation Over Oven Model BUILT-IN Kits for Model MT1130SGDisplay counts down set time Tones soundUsing Your Microwave Oven Cooking AT Different Cook Powers Cook Power Name When to USE ITCooking AT Different Cook Powers Cooking time counts downCooking with More than ONE Cook Cycle EZ-CHOICE CookingEZ-CHOICE Cooking Chart Touch Directions PAD Serving SizeTouch Serving Size Directions PAD Tenths of a pound Touch Weights YOU can SET Food DefrostTo use Auto DEFROST, follow the steps below Meat Once Poultry Twice Fish TimesDecimal Weight Weight conversion chartEquivalent Weight OUNCEs Defrosting TipsUsing Warm Hold Using aluminum foil Starting temperature of foodUsing standing time Amount of foodCaring for Your Microwave Oven Questions and Answers Questions AnswersMicrowave cooking Problem Cause Microwave ovenWill not run Times seem too longIf YOU Need Assistance or Service Our consultants provide assistance withLimited FOUR-YEAR Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Whirlpool will not PAY for