Requesting Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” on pages
1. If you need assistance* . ..
Call the Whirlpool Consumer Assistance
IIICenter teleDhone number. Dial
’and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
3.If you are not satisfied with how the problem was solved .. .
l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
2. If you need service* . ..
Whirlpool has a nationwide network of
SERVICE technicians are trained to fulfill the product warranty and
uprovide
l | * WASHING | MACHINES | I |
MAJOR, SERVICE h REPAIR | DRYERS, | SERVICE | & REPAIR |
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.
34