Appliances

If You Need Service Or Assistance

Continued

2. If you need assistance’...

Call Whirlpool COOL-LINE’; service assistance telephone number. Dial free from anywhere in the U.S.:

1-800-253-l 301

and talk with one of our trained consultants. The consultants can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. If you need service’...

Whirlpool has a nation-

service technicians are trained to fulfill the

product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE *‘service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES	_ HOUSEHOLD		-	ELECTRICAL		APPLIANCES
MAJOR-SERVICE		8 REPAIR		MAJOR	_ REPAIRING 8 PARTS
			OR
	WASHING MACHINES,			DRYERS
		8	IRONERS	- SERVICING
	WHIRLPOOL		APPLIANCES
	AUTHORIZED WHIRLPOOL				SERVICE
			SERVICE	COMPANIES
	XYZ	SERVICE	CO
	123	Maple	999~9999

4. If you have a problem’...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations

Whirlpool Corporation

2000 M-63

Benton Harbor, MI 49022

Please include a daytime phone number in your correspondence.

5. If you are not satisfied with how the problem was solved*...

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

9 Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

l When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request.