Whirlpool GH7155XKQ Troubleshooting, If microwave does not operate, first check the following

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Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section.

If microwave does not operate, first check the following:

•Is the microwave oven plugged into a grounded 3 prong outlet?

•Have you blown a household fuse or tripped a circuit breaker?

•Has the electric company experienced a power failure?

Other possible problems and their causes:

Problem

Cause

 

 

The microwave oven

• The door is not firmly closed and latched.

will not run.

• You did not touch START/ENTER.

 

 

• You did not follow directions exactly.

 

• An operation that was programmed earlier is still running.

 

• You have not entered numbers after touching COOK TIME.

Microwave cooking

• The electric supply to your home or wall outlets is low or

times seem too long.

lower than normal. Your electric company can tell you if the

 

line voltage is low. Your electrician or service technician can

 

tell you if the outlet voltage is low.

 

• The cook power is not at the recommended setting.

 

• Larger amounts of food need longer cooking times.

The turntable will

• The turntable is not correctly in place. Make sure the turntable

not turn.

is correct-side up and is sitting securely on center shaft.

 

• The support is not operating correctly. Remove turntable,

 

check that the turntable support is properly in place, and

 

restart oven. If turntable support does not move, call a

 

designated service technician for repair. Cooking without the

 

turntable can give you poor results.

 

 

The display shows a time

• The oven door is not closed completely.

counting down but the

• You have set the controls as a kitchen timer. Touch

oven is not cooking.

OFF/CANCEL to cancel the Minute Timer.

 

 

 

You do not hear the

• The command is not correct.

Programming Tone.

 

The fan seems to be

• The oven has been stored in a cold area. The fan will run

running slower than

slower until the oven warms up to normal room temperature.

usual.

 

 

 

The display is

• There has been a power interruption. Reset the clock.

showing “:”.

 

If none of these items is causing your problem, see the “Assistance or Service” section.

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Contents Use And Care 3828W5A2208/8184472Please record your model’s information Thank you for buying a Whirlpool applianceNumber is toll free Our Customer Interaction Center Microwave Oven Safety Your safety and the safety of others are very importantMicrowave Oven Safety Electrical requirements For a permanently connected applianceGetting to Know Your Microwave Oven How your microwave oven worksRadio interference For the best cooking resultsOperating tips Testing your dinnerware or cookwareElectrical connection Microwave oven features Model and Serial Number PlateControl panel features START/ENTER Audible signals Using the safety lockUsing the Help feature Microwave Oven UseUsing the bi-level cooking rack Using the fanUsing the cooktop/countertop light Using the Minute Timer Setting the clockCooking at high cook power Cooking at different cook powers Cook Power Name When to USE ITSet cook power for first cycle Touch Cook PowerCooking with more than one cook cycle Using Auto Touch Number pads to enter the weightWeight conversion chart Touch Number pad for type of foodDefrosting tips Using Warm HoldTo make Warm Hold automatically follow another cycle Using Personal Choice Sensor cooking guideTouch Personal Choice Touch function numberPut food in oven and close the door Touch Cook Using SensorPut food in oven and close the door Touch Reheat Using Sensor the door Using ADD Minute Adding or subtracting cook timePlace vegetables in oven and close door Touch Vegetable Put food in oven and close door Touch ADD MinuteCooking Guide Microwave cooking tipsUsing aluminum foil MicrowaveOven Care Cooking you should not do in your microwave ovenGrease filters Caring for the filtersCharcoal filter Cooktop light Replacing the cooktop and oven lightsOven light Lift up the bulb holder Questions and Answers QuestionsOther possible problems and their causes TroubleshootingIf microwave does not operate, first check the following Assistance or Service If you need assistance or serviceFor further assistance Our consultants provide assistance withMicrowave Hood Combination Warranty
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