19
T R O U B L ES H O OTING GUIDE
| P r o b l e m | P o s s i b l e C a u s e | R e m e d y | ||
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| The receiver does | Power supply not connected | Check the power supply | ||
| not switch on. | properly. | connection. | ||
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| Batteries not properly | Ensure that the batteries |
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| positioned or are empty. | are new and correctly inserted. |
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| The receiver does not | Antenna pointing is not correct. | Check “Antenna Pointing Guide” | ||
| receive WorldSpace. |
| (see page | ||
| (LCD panel may | There is an obstacle between | Set the antenna up in | ||
| show “BC GONE” | the antenna and the satellite. | window for | ||
| or “TDM GONE”) |
| minimize interference. | ||
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| Antenna cable is not inserted. | Check the cable connections. |
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| The channel location | Perform the LEARN mode again |
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| has changed. | to find the new BC location. |
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| The channel is temporarily | Contact your nearest WorldSpace |
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| not available | customer service representative, |
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| see WorldSpace Offices list |
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| Receiver has moved to another | Perform the LEARN mode again |
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| country or region. | to find the BC. |
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| The receiver receives the | Headphones are plugged in. | Listen via headphones or pull | ||
| WorldSpace signal but no |
| headphones out of the receiver. | ||
| sound is heard. | Volume is set too low. | Adjust the volume. | ||
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| The LCD panel shows the | A password has to be entered to |
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| symbol which means that the | access this encrypted station |
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| station is encrypted. |
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| Contact your nearest WorldSpace |
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| distributor to subscribe. |
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| Select another BC. |
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| Selected BC is for DATA. | Contact your nearest WorldSpace |
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| distributor to subscribe. |
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| Select another BC. |
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| The receiver has a | Switch the receiver off and on |
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| synchronization problem. | again to reset completely. |
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| When I enter my pass- | The password is incorrect. | Confirm the password and reenter it. | ||
| word, the LCD panel |
| If you still receive the “REJECTED” | ||
| reads “REJECTED”. |
| message, contact your WorldSpace | ||
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| distributor. |
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| When I enter my pass- | There was already a password | This is normal. No further action | ||
| word, the LCD panel | for the same service in the | is required. | ||
| reads “REPLACED”. | password list. |
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