Assistance or Service, ReplacementParts

Turntable alternates rotation directions

■This is normal and depends on motor rotation at beginning of cycle.

Display shows messages

■Is the display showing “:”?

There has been a power failure or the Clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset or turn on Clock.

Tones are not sounding

■Are tones turned off? See “Tones” section.

Cooking times seem too long

■Is the cooking power set properly? See “Cooking Power” section.

■Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■Is the incoming voltage less than that specified in “Microwave Oven Safety?”

Have a qualified electrician check the electrical system in the home.

Interference with radio, TV, cordless phone, etc.

■Is the microwave oven plugged into the same outlet? Try a different outlet for the electronic device.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

ReplacementParts

Glass Turntable	Turntable Support/Roller Assembly
Part Number 8205098	Part Number 8205099

IntheU.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

Cleaning Supplies

Heavy Duty Degreaser	All-Purpose Appliance Cleaner
Part Number 31552	Part Number 31682

W10178097 specifications

The Whirlpool W10178097 is a versatile and efficient appliance that caters to modern kitchen needs and enhances user convenience. This product is primarily identified as a refrigerator water filter, designed to purify drinking water and improve the taste of beverages and meals prepared with filtered water.

One of the key features of the W10178097 filter is its advanced filtration technology. It utilizes activated carbon and a multi-stage filtration process to reduce impurities, including chlorine, lead, sediment, and other contaminants. This ensures that the water dispensed from the refrigerator tastes fresh and clean. The filter is designed to retain essential minerals that contribute to the flavor of drinking water, making it a great choice for households looking to maintain a healthy lifestyle.

The W10178097 filter also boasts an easy installation process, allowing users to quickly replace the old filter without requiring any special tools. Its simple twist-and-lock design ensures a secure fit, reducing the risk of leaks and maintaining optimal performance. Users can effortlessly check the filter's status, as it often comes with an indicator light or an easily accessible replacement reminder, helping to ensure that the water remains clean at all times.

Another characteristic that sets the W10178097 apart is its compatibility with a range of Whirlpool refrigerator models. This makes it a convenient choice for many households, as it can be used easily within different appliance setups without needing various filter types. Moreover, the W10178097 is generally NSF-certified, meaning it meets strict public health and safety standards, providing users with confidence in their water quality.

The durability of the W10178097 water filter is another crucial aspect, as it typically has a lifespan of approximately six months. This longevity makes it a cost-effective solution for families seeking cleaner drinking water. Regular maintenance and timely replacements ensure that the water filter continues to perform effectively, giving users peace of mind regarding their water consumption.

In summary, the Whirlpool W10178097 is an essential refrigerator water filter that combines advanced filtration technology, user-friendly installation, and broad compatibility with various Whirlpool models. Its ability to significantly improve the quality and taste of drinking water makes it a valuable addition to any kitchen, ensuring that families enjoy fresh and clean water at all times.