Whirlpool EV190N manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If the electricity goes off:

Learn how long the power will be off by calling the power company.

l If sewice is to be interrupted 24 hours or less, keep the freezer closed. Most food will stay frozen.

l If sewice is to be interrupted longer than 24 hours, do this:

1.Remove all unfrozen food and store in a frozen food locker. OR...

2.Place 2 Ibs. (0 9 kg) of dry ice in freezer for every cu. f-t of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns,

3.If neither food locker storage or dry Ice is avail- able, use or can perishable food at once.

l The length of time food will stay frozen depends on several factors. For instance: a full freezer will remain cold longer than a freezer partially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contains ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient. If the condition of the food is poor or is in any way questionable, it IS wise to dispose of it.

If your freezer stops running:

l Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Temperature Control turned ON?

If the compressor seems to run too long:

l Isthe condenser, located on the back of the freezer, free of dust and lint?

l Is there enough air circulation space above and in back of the freezer?

lOn hot summer days or if the room is hot, the com- pressor will run longerto provide the correct amount

of cooling.

l If large amounts of unfrozen food have been put into the freezer, the compressor will run longer.

FSP

IS o

reglstered

trademark

of

WhIrlpool

Corporotlon

for quollty

parts

Look

for this

symbol

FSP

of

qualvty

whenever

you

need

o

replacement

port

for

your

WhIrlpool

oppl~once

FSP

replacement

0

@

parts

WIII fli right

and

work

right.

because

they ore

made

lo

the

same

exacting

speclflcatlons

used

lo

bulld

every

new WhIrlpool

appliance

2. If you need assistance*...

Call Whirlpool COOL-LINE%ervice assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area

3.If you need service*...

Whirlpool has CI na-

tionwide network of franchised TECH-CARE@ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States, To locate TECH-

CARE service in your area, call our COOL-LINE sewice assrstance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES	-	HOUSEHOLD-		ELECTRICAL			APPLIANCES-
MAJOR-SERVICE		a%REPAIR	OR	MAJOR -		REPAIRING		L	PARTS
WHIRLPOOL	APPLIANCES			WHIRLPOOL		APPLIANCES
FRANCHISED TECH-CARE SERVICE				FRANCHISED			TECH~CARE		SERVICE
SERVICE		C’OMPANIES			SERVICE		(‘OMP;1.V/E.S
XYZ SERVICE CO				XYZ SERVICE CO
123 Maple		999-9999		123 Maple					999-9999
			OR
		WASHING	MAClilNES,		DRYERS
		8 IRONERS-SERVICING
		WHIRLPOOL	APPLIANCES
		FRANCHISED TECH-CARE SERVICE
		SERVICE			(‘0MPA.VIE.S
		XV2 SERVICE CO
		123 Maple			999-9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 US-33, North

Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.