Whirlpool ET20GM manual Before calling for assistance

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things You can find and fix Yourself without tools of any kind.

It your retrlgerator will not operate:

. Is the electric cord plugged into a live circuit with proper voltage? (See page 4.)

l Have You checked Your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control ON?

It there is a rattling or jingling noise or unfamiliar rounds:

l Is something on top or behind the refrigerator making

noise when the refrigerator is running?

l New features on Your new refrigerator make new sounds. You may be hearing air flowing from the fans,. timer clicks for the defrosting cycle. or defrost water draining in the defrost pan.

If your ice maker will not opemte:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ON...in the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there Is water in the defrost pan:

l This is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.

If the Ilghts are not working:

l Have you checked your home’s main fuses or circuit breaker box?

2. If you need assistance?..

Call Whirlpool COOL-LINE@servlce assistance tele- phone number. Dial free from anywhere In the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Con- sultants can instruct You in how to obtain satisfactory

operation from Your appliance or, If service is neces-

sary, recommend a qualified service company in your area.

3. If you need service?..

		Whirlpool	has		a	nationwide		network
-??%+l	01	7 of franchised			TECH-CARE@			service
2		companies.			TECH-CARE			service
TECH-CARE		technicians		are		trained	to	fulfill	the
FRANCHISEDSERVICE			warranty			and	provide		after-
		1 product
warranty	service,	anywhere		in	the	United	States.		To IO-

cate TECH-CARE service in Your area, call our COOL- LINE service assistance telephone number [see Step 2)

or look in yourtelephone directory Yellow Pages under.

l

Is the power

supply

cord

plugged

into

a

live

cir-

cuit

with

the

proper

voltage?

(See

page

4.)

Call

our COOL-LINE

service

assistance

telephone

If

a bulb

is burned

out:

number

(see

Step

2)

and

talk

with one

of our Consul-

l

See

instructions

for changing

light

bulbs

on

page 8.

tants,

or

if you

prefer,

write

to:

Use

appliance

bulbs

only

Mr. Robert

Stanley

If the

motor

seems to

run

too

much:

Division

Vice

President

l

Is the

condenser,

free of

dust

and

lint?

WhIrlpool

Corporation

2000 US-33, North

On

hot

days.

or

if the

room

is warm, the

motor

naturally

l

Benton

Harbor,

Ml 49022

runs

longer.

l If the door has been opened a lot, or If a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on different

things; number of door openings, amount of food

stored; temperature of the room, setting of the controls.

Your new refrigerator may be larger than Your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment.

All this means better refrigeration and may require more running time than Your old one.

5.If you need FSP@ replacement part&.

FSP@is a

registered

trademark

of

Whirlpool

Corpora-

tion

for quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

part

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work

right.

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance

To locate

FSP replacement

parts

in Your

area,

refer

to

Step

3 above

or call

the

Whirlpool

COOL-LINE

service

assistance

number

in

Step

2.

*If you must call or write. please provide: model number, serial number, date of purchase, and a com-

plete description of the problem. This information is needed in order to better respond to Your request for assistance.