Dacor DHW361, DHW482 Warranty and Service, Getting Help, What Is Covered, What Is Not Covered

Page 10

Warranty and Service

Getting Help

Before you request service, please review the Before You Call for Service section on page 7. If you have performed the checks in the Problem Solution Guide and the problem has not been remedied, please contact us at one of the numbers below. Prior to requesting service, it is helpful to be familiar with the warranty terms and conditions in the Warranty section on this page.

For warranty repairs, call:

Dacor Distinctive Service

Phone: (877) 337-3226 (U.S.A. and Canada)

Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time

For a list of Dacor service agents for non- warranty repairs:

Dacor Customer Service:

Tel: (800) 793-0093

Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time

Contact us through our web site at:

www.Dacor.com

At Dacor, we believe that our quality of service equals that of our product. Should your experience with our service network or product be differ- ent, please contact our Customer Service Team and share your encounter with us. We will do our utmost to resolve the situation for you and deliver on our Dacor promise.

If you need anything clarified, just let us know.

Warranty

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR RANGE HOODS

WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA*:

FULL ONE-YEAR WARRANTY

If your DACOR product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, DACOR will remedy the defect without charge to you or sub- sequent users. The owner must provide proof of purchase upon request, and have the appliance accessible for service.

*Warranty is null and void if non-UL approved product is transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your DACOR product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, DACOR will furnish a new part, F.O.B. factory to replace the defective part. All delivery, installation, and labor costs are the responsibility of the purchaser. The owner must provide proof of purchase, upon request, and have the appliance accessible for service.

What Is Not Covered

•Service calls to educate the customer in the proper use and care of the product.

•Failure of the product when used for commercial, business, rental or any application other than for residential consumer use.

•Replacement of house fuses or fuse boxes or resetting of circuit breakers.

•Damage to the product caused by accident, fire, flood or other acts of God.

•Breakage, discoloration or damage to glass, metal surfaces, plastic components, trim, paint or other cosmetic finish, caused by improper usage or care, abuse or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUT- SIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIM- ITED TO, ANY IMPLIED WARRANTY OF MERCHANT- ABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCI- DENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

8

Page 9 Page 11
Image 10
Page 9 Page 11
Contents Ta b l e o f C o n t e n t s Important Safety InstructionsBack Cover Dacor, all rights reserved Important Information About Safety Instructions Important Safety InstructionsSafety Symbols and Labels General Safety Precautions Part of the Range Hood Operation Operating InstructionsImportant Operating Tips Energy Saving TipsCleaning Stainless Steel Surfaces Care and CleaningCleaning Cleaning the Light LensLight Bulb Replacement Instructions MaintenanceLight Bulb Replacement Replacement PartsProblem Solution Guide Before You Call for ServiceProblem May Be Caused By What to Do What Is Covered Warranty and ServiceWarranty What Is Not CoveredBusiness Reply Mail Warranty Information

DHW361, DHW482, DHW421, DHW301 specifications

Dacor has long been a leader in premium kitchen technology, and its DHW series of warming drawers stands testament to the brand's commitment to quality and innovation. The DHW301, DHW421, DHW482, and DHW361 models each offer distinct features tailored to meet the needs of modern kitchens while ensuring optimal performance, convenience, and style.

The Dacor DHW301 is a 30-inch warming drawer designed to keep your dishes at the perfect serving temperature. With an adjustable temperature range of 90°F to 220°F, it allows for versatile use—from warming plates to holding cooked foods. The soft-close drawer glides smoothly, enhancing the user experience. This model also features a sleek stainless steel finish that complements any kitchen aesthetic.

Advancing in size and capability, the DHW421 model offers 42 inches of warming space. This larger warming drawer is ideal for entertaining, making it possible to hold multiple dishes simultaneously. Like the DHW301, it comes equipped with an adjustable temperature control and a moisture control feature, ensuring that your food remains fresh without drying out. The Dacor DHW421's bold design integrates seamlessly into the kitchen, reflecting the brand's upscale style.

For those who require even more versatility, the DHW482 model stands out with its extra-large capacity at 48 inches. This warming drawer is perfect for chefs who frequently host gatherings. It includes a dual heating system, enabling simultaneous warming and proofing, which is particularly beneficial for baking enthusiasts. This model also features powerful heating elements that promote even temperature distribution, ensuring all dishes are perfectly warmed.

Lastly, the Dacor DHW361 warming drawer introduces a 36-inch option, offering a balance between capacity and versatility. It provides a temperature range that includes a proofing mode, catering to bakers who need a controlled environment for yeast activation. The user-friendly interface is complemented by sleek design and high-quality materials, allowing homeowners to enhance their kitchen with functional elegance.

All models feature Dacor's signature craftsmanship and attention to detail, making them not just appliances but integral parts of a sophisticated kitchen experience. They cater to varying needs while upholding the brand's reputation for excellence, ensuring that any user can find a suitable warming drawer in the DHW series. Whether for daily use or special occasions, Dacor's DHW301, DHW421, DHW482, and DHW361 models provide top-tier technology, making them a valuable addition to any culinary setting.
Top Page Image Contents