f.Clean water tank thoroughly, fill with fresh water and pump half of the water through the porta filter and half through the steam tube to eliminate any vinegar smell or taste.
g.Replace the inner screen and the steam nozzle.
**If using a commercial decalcifying agent please make sure it is suitable for drip coffee makers and follow the manufacturer's instructions.**
20.DECALCIFYING WITH DURGOL Capresso and many European com- panies recommend "Durgol" – a liquid decalcifying agent that removes calcium deposits up to 20 times faster than vinegar.
Prepare the machine as described in Chapter 19 – steps (a) and (b).
Pour one cup of water, then one cup of Durgol into the water tank (total of
16oz.).
a. Turn the machine on and pump about 4 oz. of water through the porta filter. Stop and let machine rest for approximately 2 minutes. Repeat one more time.
b. Now decalcify the steam tube. Place a container underneath the steam tube. Press selector switch on top of the machine to the hot water position 
and turn the selector knob to the steam position (fig. 8). Let about 4 oz. of water run through the steam tube. Then stop and let machine rest for approx. 2 minutes. Repeat one more time.
c. Clean water tank thoroughly by fill- ing half way with fresh water. Pump half of the water through the porta filter and half through the steam tube to eliminate Durgol residue.
d. Replace the inner screen and the steam nozzle.
21. TROUBLESHOOTING
a. My coffee is not hot enough
•See chapter 9 (a).
•Drink your coffee immediately after brewing.
For cappuccino or latte: make sure to increase the milk temperature chapter 14b).
b. No coffee or very little coffee comes through the porta filter
•Make sure the water tank has water in it and that it is inserted properly.
•Make sure the selector knob points to the coffee cup position.
•The coffee may be ground too fine, use coarser coffee (chapter 7).
•The small holes of the sieve may be blocked, clean sieves (chapter 18).
•The inner screen may be blocked (chapter 18).
c. Coffee runs very fast into the
cups with very little crema
•Your coffee may be ground too coarse. Use a finer grind.
•Make sure the sieve is always filled completely with coffee.
d. Coffee does not flow into both cups at exactly the same rate
•Clean the porta filter and the sieve (chapter 18).
•Make sure the sieve is filled com- pletely and evenly.
•Coffee may be ground unevenly allowing water to pass through it faster on one side than through the other.
e. I am not getting any crema or not enough crema
•Your coffee is not ground correctly. If the flow of coffee is too slow, use a coarser grind, if the flow of coffee is too fast, use a finer grind.
•When using
13.