V. WARRANTY AND DISCLAIMERS
QSC Audio Products, Inc. is not liable for any damage to speakers, amplifiers, or any other equipment that is caused by negligence or improper installation and/or use of the WCP wall control plate accessories.
PRODUCT WARRANTY
QSC Audio Products, Inc. ("QSC") guarantees its products to be free from defective material and / or workmanship for a period of three (3) years from date of sale, and will replace defective parts and repair malfunctioning products under this warranty when the defect occurs under normal installation and use - provided the unit is returned to our factory or one of our authorized service stations via
The customer may have additional rights, which vary from state to state.
In the event that this product was manufactured for export and sale outside of the United States or its territories, then this limited warranty shall not apply. Removal of the serial number on this product, or purchase of this product from an unauthorized dealer, will void this limited warranty.
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TECHNICAL ASSISTANCE
If you suspect that your WCP accessory is defective, check your system configuration and connections to determine the origin of the problem. In many cases, incorrect audio interfacing, poor cabling, or other system level impairments are the causes of problems in audio systems. For technical assistance beyond the information given in this manual, contact the QSC Technical Services department.
FACTORY SERVICE
If your WCP accessory ever requires factory service, contact the QSC Technical Services department for return instructions and a Return Material Authorization (RMA) number. QSC is not responsible for products returned without an RMA.
PRODUCT RETURN GUIDELINES
1.Pack the product securely for protection during shipment. QSC will provide factory packaging free of charge, on request.
2.Include a copy of the sales receipt, your name, return address, phone number, and a description of the problem.
3.Call QSC Technical Services department for a Return Authorization number.
4.Write the Return Authorization number on the outside of the shipping package.
5.Ship the product prepaid to QSC Audio Products.
QSC Technical Services
1665 MacArthur Blvd.
Costa Mesa, CA 92626 USA
Telephone: | (800) QSC AUDIO [(800) |
| +1 (714) |
| +1 (714) |
Fax: | +1 (714) |
Web: | www.qscaudio.com |
QUALIFIED SERVICE CENTERS
QSC maintains a service center network for your convenience. If you choose to return your product to a local service center and need a referral, contact QSC Technical Services department. Accessories, input modules, and other peripheral QSC prod- ucts must be returned to the factory for service.
INTERNATIONAL SERVICING
For QSC products purchased outside the United States, refer service to the distribu- tor or dealer from which the product was purchased. There are numerous service centers in many countries. Your dealer, distributor, or QSC Technical Services can refer you to a service center in your country.
QSC Audio Products, Inc., 1675 MacArthur Boulevard Costa Mesa, California 92626 USA PH: +1 (714)
| QSControl2 is a trademark of QSC Audio Products, Inc. “QSC” and the QSC logo are registered with the U.S. Patent and Trademark Office. |
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