Service and Spare Parts, Customer Care

Service and Spare Parts

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

0990-929929

Your call will be routed to your local Service Force Centre. For further details, please see the accompanying Customer Care Booklet.

CUSTOMER CARE

For general enquiries concerning your Zanussi appliance, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Zanussi House

Hambridge Road

Newbury, Berks, RG14 5EP

Tel: 01635 - 521313

Peace of Mind for 24 Months

ZANUSSI GUARANTEE CONDITIONS

We, Zanussi, undertake that if, within 24 months of the date of the purchase, this Zanussi appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:

*The appliance has been correctly installed and used only on the gas and electricity supply stated on the rating plate.

*The appliance has been used for normal domestic purpose only, and in accordance with the manufacturer's instructions.

*The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

*All service work under this guarantee must be undertaken by a Zanussi Service Centre.

*Any appliance or defective part replaced shall become the Company's property.

*This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours, in which case a premium will be charged.

Exclusions

This guarantee does not cover:

*Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

*Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance outside the United Kingdom.

*Appliances found to be in use within a commercial or similar environment, plus those which are the subject to rental agreements.

*Products of Zanussi manufacture which are not marketed by Zanussi.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

*The guarantee starts from the date you first purchased your product.

*The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of products.

*This guarantee relates to you and cannot be transferred to another user.

*Your new home is within the European Community (EC) or European Free Trade Area.

*The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household

*The product is installed taking into account regulations in your new country.

Before you move, please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.


France	Senlis	+33	(0)3	44 62 29 99
Germany	Nürnberg	+49 (0)911 323 2600
Italy	Pordenone	+39	(0)1678		47053
Sweden	Stockholm	+46	(0)8	738 79 50
UK	Newbury	+44	(0)1635		521 313

ZBF 860 specifications

The Zanussi ZBF 860 is a modern built-in freezer that brings together efficiency, design, and advanced technology to ensure optimal food preservation. This model stands out for its generous capacity, ensuring ample space for frozen goods, making it an ideal choice for families or those who frequently buy in bulk.

One of the main features of the Zanussi ZBF 860 is its impressive storage capacity of 168 liters. This allows users to store a variety of frozen foods without worrying about space constraints. It is designed with several compartments, including transparent drawers that enable easy visibility of the contents, making it simple to find items without the need to rummage through.

Energy efficiency is a priority for the Zanussi ZBF 860, as showcased by its A+ energy rating. This means it consumes less energy compared to lower-rated models, helping to reduce electricity bills while being environmentally friendly. The freezer is equipped with advanced insulation technology, which ensures that temperature fluctuations are minimized, keeping food frozen longer during power outages.

In terms of performance, the Zanussi ZBF 860 features fast freezing technology. This function expedites the freezing process, preserving the quality of food while locking in nutrients and freshness. Users can activate this feature when placing large quantities of fresh food in the freezer, ensuring that everything freezes quickly and effectively.

The Zanussi ZBF 860 also boasts a modern and sleek design, making it easy to integrate into any kitchen decor. The reversible door feature provides flexibility in placement, allowing users to configure the freezer to suit their kitchen layout. This adaptability ensures that the unit can be positioned conveniently without the limitation of door swing direction.

Maintenance is made simple with the ZBF 860, thanks to its frost-free technology, which eliminates the need for manual defrosting. This means users can focus on enjoying their frozen goods rather than spending time maintaining their appliance.

Additionally, the operation of the Zanussi ZBF 860 is user-friendly, featuring an intuitive control panel that enables easy temperature adjustments and settings. With its robust build and reliable performance, the Zanussi ZBF 860 is an excellent investment for anyone seeking a dependable and efficient freezing solution.