Something Not Working, Symptom Cause Solution

Something Not Working

If your appliance is not operating correctly, carry out the following checks before contacting your local Service Force Centre.

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or ins- tallation a charge will be made, even if the appliance is under guarantee.

Symptom	Cause	Solution
Interior Light (refrigerator)	• Appliance is not plugged in	• Plug in the appliance

does not work	• The appliance is not switched on	• Switch on the appliance

	• There is no power to the appliance	• Check the main fuse box in the
		house

	• The bulb is not fitted correctly or	• Refit the bulb or replace with a
	has fused.	new bulb
The appliance does not cool	• The doors have not been closed	• Close the doors
down sufficiently	properly

	• A door has been opened frequently	• Avoid frequent opening of the
		doors

	• The temperature control knob is	• Reset as required
	not set correctly

	• Food has been introduced into the	• The appliance will cool down in
	appliance	due course.

Food is freezing in the fridge	• The temperature control knob	• Reset as required
	is incorrectly set

	• Food is too close to ventilation	• Reposition food, leaving a gap.
	holes at the back

The motor works	• Temperature control knob is	• Change the setting
continuously.	incorrectly set
	• The doors are not properly closed	• Close the doors

	• Doors have been opened frequently	• Avoid frequent opening of the doors

	• Food has recently been introduced	• The appliance will cool down in
	into the appliance	due course.

	• The condenser is dirty	• Clean (read the Maintenance &
		Cleaning section).

Water/condensation in the	• Wet vegetables have been put	• This may occur from time to time
vegetable drawer	into the box
Condensation on the	• High humidity level in the room.	• It does not affect the performance
outside of the cabinet		of the appliance. Increase the
		room ventilation.
Doors do not close	• The appliance is not level	• Level the appliance correctly

	• The doors are incorrectly aligned	• Re-align the doors

	• Food is preventing the doors	• Re-position food
	shutting

Noises	• The appliance may not be level	• Level the appliance

	• Something may be vibrating inside	• Check the contents and shelves
		are properly positioned.

All product lights start	• Your product has a major fault	• Contact your local Service
flashing and the alarm sounds		Force Centre