WHAT HAPPENS IF SOMETHING GOES WRONG?
Before contacting your local Zanussi Service Centre, check the following points:
The appliance does not work...
Check that:
“There is power at the socket.
“Ensure that there is not a power cut by checking the household lights.
“The fuse has not blown.
“The air circulation passages are not covered.
“The thermostat dial is in the correct position.
Vibration or abnormal noises...
“You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils of tubing at the rear, to the cooling plate/ evaporator. When the compressor is on, the refrigerant is being pumped round, and you will hear a whirring or pulsating noise from the compressor.
A thermostat controls the compressor, and you will hear a faint “click” when the thermostat cuts in and out.
Traces of water on the bottom of the fridge
compartment...
Check that:
“The defrost water discharge hole is not obstructed.
Frost forming in the freezer...
Check that:
“The freezer baskets are overfull and obstructing the air flow.
The light does not come on...
Check that:
“The bulb is fitted correctly.
“Replace the bulb if it has blown.
Fridge does not defrost...
Check that:
“The thermostat setting is not too high (see page 9).
Other points to check...
Check that:
“Have you turned the thermostat to the correct setting?
“Have doors been left open causing the temperature to rise?
“Sometimes the freezer door will be difficult to open shortly after you have closed it. Don’t worry this is due to pressure difference which will quickly equalise and allow the door to open normally.
If, after the above checks, there is still a fault, call your local Zanussi Service Centre, whose address can be found in the accompanying Customer Care Booklet, and can also be found in your local telephone directory under «Z». Please make sure you give the model and serial number of the appliance. This information can be found on the rating plate inside the fridge compartment on the left side behind the salad drawer, or on the guarantee certificate.
Original spare parts can be purchased from Zanussi Service Centres.
Please note that proof of purchase is required for any in- guarantee service calls.
Before contacting your local Zanussi Service Centre, make a note of the model and serial number. This information can be found on the rating plate situated inside the cabinet behind the bottom fridge/freezer drawer.
SERVICE DETAILS - ADHESIVE LABEL
When you return your guarantee card to Zanussi Ltd., you will receive an Appliance Guarantee and Maintenance Record Card together with an adhesive label, containing the telephone number of your local Zanussi Service Centre. The label can be stuck to the machine or adjacent furniture.
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