Something not WORKING?

Before calling an Engineer please carry out the following checks, you may be able to solve the problem without the expense of an engineer.

If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.

The appliance does not work at all:

*Check that the appliance has been wired in and is switched on at the wall.

*Check that the main appliance fuse is working.

The oven temperature is too high or low:

*Check that the recommended temperatures are being used (see page 17). Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

If the oven is not cooking evenly:

*Check that the cooker is correctly installed and that it is level.

*Check that the recommended temperatures and shelf positions are being used.

*Check that the grill door is closed during grilling.

The oven fan is noisy:

*Check that the oven is level.

*Check that bake ware and shelves are not vibrating in contact with the back panel in the oven.

The hotplates and oven work but the grill does not:

*Check that you have carefully followed the instructions for operation of the grill.