Something not WORKING?

We strongly recommend that you carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a Service call.

If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.

The appliance does not work at all:

*Check that the appliance has been wired in and is switched on at the wall.

*Check that the main appliance fuse is working.

The hotplates and oven work but the grill does not:

*Check that you have carefully followed the instructions for the operation of the grill.

The grill does not work:

*Check that the grill door is left open during grilling.

The oven temperature is too high or too low:

*Check that the recommended temperatures are being used (see page 19). Be prepared to adjust up the temperature up or down by 10°C to achieve the results you want.

*Care should be taken when using an oven thermometer to check oven temperatures as they may be inaccurate.

The following factors should be considered.

*Ensure you purchase an accurate good quality instrument.

*The oven will cycle about a set temperature and will not be constant.

If the oven is not cooking evenly or the side opening door will not stay open:

*Check that the appliance is level.

*Check that the recommended temperatures and shelf positions are being used.

The fan oven is noisy:

*Check that the oven is level.

*Check that bakeware and shelves are not vibrating in contact with the back panel in the oven.