Toastmaster XO-1N manual Parts, Labor

TOASTMASTER® EQUIPMENT WARRANTY

THIS IS THE STANDARD WARRANTY THAT APPLIES TO ALL NU-VU®EQUIPMENT WITH THE FOLLOWING EXCEPTION: DUE TO IT’S SMALL SIZE THE XO–1N WILL NOT ALLOW THE CHARGING OF TRAVEL TIME BY A SERVICE AGENCY. IF YOUR XO–1N OVEN REQUIRES THE ATTENTION OF A SERVICE TECHNICIAN WE REQUEST THAT YOU TAKE THE UNIT TO YOUR APPROVED LOCAL SERVICE AGENCY YOURSELF.

TOASTMASTER® products are warranted against defects in workmanship and materials. No other express warranty, written or oral, applies. No person is authorized to give any other warranty or assume any other liability on behalf of TOASTMASTER®, except by written statement from an officer of TOASTMASTER®.

Your TOASTMASTER® equipment warranty is limited to the following time periods for the original owner only:

	PARTS	LABOR
Inside the United States 12 Months	12 Months
All areas outside the United States	12 Months	12 Months

These time limits will apply in all cases unless prior arrangements have been made and agreed to in writing. The TOASTMASTER® EQUIPMENT WARRANTY is composed of the following:

CONSTRUCTION - -

This warranty covers fabricated metal parts such as side walls, element covers, tops, corner posts (where used), bases, welded frames and other parts for the lifetime of the unit. The unit is made from welded stainless steel (or aluminum where applicable) and is warranted to retain the integrity of its construction during its time of use in the original location of installation. TOASTMASTER® reserves the right to provide the method of, and person to make, any required repairs.

PARTS - -

This warranty covers electro-mechanical, mechanical and electronic components including hinges, thermostats, sensors, heating elements, power terminal blocks, timers, buzzers, micro-switches, motors, motor speed controls, rocker switches, doors, blower wheels, and similar components. Defective parts or components are warranted for a period of TWELVE (12) MONTHS from the date of shipment. Customers who maintain an open account may purchase replacement parts against their account. MasterCard, Visa and American Express credit cards are also accepted.

The return of defective parts is required. The return of a defective part or component must be made prior to the issuance of a credit on an open account. If a part that is returned tests satisfactory in the TOASTMASTER® factory or at an authorized TOASTMASTER® dealer or service agency, TOASTMASTER® may withhold issuing credit. Replacement parts will be warranted for a period of ninety (90) days provided they are installed in a manner authorized by TOASTMASTER®.

LABOR - -

We require that you call our TOASTMASTER® Service Department at (906) 863-4401 for service authorization BEFORE you call any service agency if you wish to claim a labor expense under the warranty. We may be able to solve your problem over the telephone, or we will schedule a warranty service call by a reliable service agency in your area.

This warranty covers the installation and replacement of parts and components which are included under PARTS for a period of not more than TWELVE (12) MONTHS from the date of shipment. This coverage is limited to the normal labor rate times the allowable hours for performing the work as set forth in the following listing:

TOASTMASTER® STANDARD TIME ALLOWANCES FOR WARRANTY REPLACEMENTS

CHANGE PERFORMED	CHANGE TIME	TEST TIME	TOTAL TIME
Oven Motor/Rebalance Wheel	1 hr.	½ hr.	1½ hr.
Oven Heating Element	1 hr.	½ hr.	1½ hr.
Thermostat and Sensor	¾ hr.	½ hr.	1¼ hr.
Timers and/or Buzzer	½ hr.	5 min.	½ hr.
Power/Motor Reversing Switch	¼ hr.	5 min.	¼ hr.
Indicator Light	¼ hr.	5 min.	¼ hr.

TOASTMASTER® has determined that the listed times, which are based on the period necessary for a trained service person to perform the work noted, are fair and reasonable. If a problem is not diagnosed within a half hour, the service person must contact the TOASTMASTER® Service Department via telephone at (906) 863-4401. Additional time for problem solving will not be allowed unless this procedure is followed. An appointment for servicing a unit should be set up since time will not be allowed for waiting to service a unit. Unless the service person justifies extra time for performing the work noted, charges for work performed by the service person in excess of the allowed time shall either be billed to the owner of the equipment or denied.