Before YOU Call

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

Visit our web site at

www.frigidaire.com

CONCERN		CAUSE	SOLUTION
AUTOMATIC ICE MAKER
Ice maker is	•	Ice maker wire signal arm is	• Move wire signal arm to the “down” or ON
not making any		in the “up” or OFF position.	position (side mounted).
ice.	•	Ice maker power switch	• Turn power switch to On (“I”) position
		is Off.	(rear mounted).
	• Ice maker has small cube		• Remove small cube from ice maker. The
		caught in mechanism.	ice and water filter cartridge may be
			clogged. Replace filter cartridge.
	• Saddle valve on cold		• Turn off household water line valve.
		water pipe is clogged	Remove valve. Ensure that valve is not
		or restricted by foreign	a self-piercing saddle valve. Clean valve.
		material.	Replace valve if necessary.
Ice maker is	•	Ice maker is producing	• Side mounted ice maker should produce
not making		less ice than you expect.	4 to 4.5 pounds (approximately 4 quarts)
enough ice.			of ice every 24 hours. A rear mounted
			ice maker should produce 3 to 4 pounds
			(approximately 3½ quarts) of ice every 24
			hours. Quick Ice option should produce up
			to 50% more ice every 24 hours.
	• Check to see if water		• If it is, replace the ice and water filter
		dispenser is dispensing	cartridge.
		slower than normal.
	• Freezer control is set too		• Set freezer control to colder setting to im-
		warm.	prove performance of the ice maker. Allow
			24 hours for temperature to stabilize.
Ice maker will	•	Ice maker wire signal arm	• Move item and release wire signal arm.
not stop mak-		is being held down by	Remove any ice cubes that are frozen
ing ice.		some item in the freezer.	together over the wire signal arm.
Ice cubes are	•	Ice cubes are not being	• Remove ice container and discard ice from
freezing to-		used frequently enough.	container. Ice maker will produce fresh supply.
gether.	•	Ice cubes are hollow	• The ice and water filter cartridge may be
		(partially frozen cubes	clogged. Replace filter cartridge.
		with water inside).
	• Freezer control is set too		• Set freezer control to colder setting. Allow
		warm.	24 hours for temperature to stabilize.
DISPENSER (Ice	& Water)
Dispenser will	•	Dispenser lock out is	• Press and hold control lock for three
not dispense		engaged.	seconds.
ice.	•	There is no ice in the bin	• See the “Ice maker is not making any ice”
		to be dispensed.	section above.
	• The refrigerator doors are		• Be sure the refrigerator doors are com-
		not completely closed.	pletely closed.
	•	Dispenser paddle has	• The motor overload protector will reset in
		been pressed too long	about three minutes and then ice can be
		and the dispenser motor	dispensed.
		has overheated.
Ice dispenser is	•	Ice has melted and	• Remove ice container, thaw, and empty
jammed.		frozen around auger	the contents. Clean container, wipe dry,
		due to infrequent use,	and replace in proper position. When new
		temperature fluctuations,	ice is made, dispenser should operate.
		and/or power outages.

•Ice cubes are jammed • Remove ice cubes that are jamming the

between ice maker and	dispenser.
back of ice container.

BEFORE YOU CALL

CONCERN

CAUSE

SOLUTION

AUTOMATIC ICE MAKER

ice.

enough ice.

gether.

jammed.