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Before you call
Solutions to Common Problems
Surface burner flame is orange.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
Poor baking results. | Many factors affect baking results. Make sure the proper rack position is used. |
| Center food in the oven and space pans to allow air to circulate. Allow the oven to |
| preheat to the set temperature before placing food in the oven. Try adjusting the |
| recipes’ recommended temperature or baking time. If you feel the oven is too hot or |
| cool, see “Recalibrating Your Oven Temperature” section in the Electronic Oven |
| Control Guide. |
Fan noise during cooking operation.
A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the fan may continue to run even after oven is turned off.
Flames inside oven or smoking from vent.
Excessive spillovers in oven. Set
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
Oven smokes excessively during | Meat is too close to the element. Reposition the rack to provide proper clearance |
broiling. | between the meat and the oven boil element. |
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| Meat is not properly prepared. Remove excess fat from meat. Remove remaining |
| fatty edges to prevent the meat from curling, but do not cut into the lean of the meat. |
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| A broiler pan used without a Broiler Pan Insert or insert is covered with foil. DO NOT |
| use a Broiler Pan without a Broiler Pan Insert or cover the insert with foil. |
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| Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive smoking is caused |
| by buildup of grease or food spatters. Clean the Broiler Pan and Insert on a regular |
| basis. |
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| Oven door is open. Oven door should be closed when broiling. |
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Self-cleaning cycle does not work.
Control(s) not set properly. Follow instructions under “Oven Cleaning” in the Electronic Oven Control Guide.
Soil not completely removed after self- cleaning cycle.
Set
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not in the
Excessive smoking from oven vent.
Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
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