| Solutions to common problems • BEFORE YOU CALL |
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Problem | Solution |
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Poor baking results. | • Many factors affect baking results. Make sure the proper oven rack position is |
| used. Center food in the oven and space pans to allow air to circulate. Allow |
| the oven to preheat to the set temperature before placing food in the oven. Try |
| adjusting the recipe's recommended temperature or baking time. If you feel |
| the oven is too hot or cool, see “Adjusting oven temperature” section in this Use |
| & Care Guide. |
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Entire appliance does not operate. | • The time of day is not set. The time of day must first be set in order to |
| operate the oven. See “Setting the clock” in the Setting Oven Controls |
| section. |
| • Make sure cord/plug is plugged correctly into outlet. |
| • Service wiring is not complete. Contact your dealer, installing agent or |
| authorized service agent. |
| • Electrical power outage. Check house lights to be sure. Call your local |
| electric company for service. |
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Oven portion of appliance does not | • Be sure the oven controls are set properly for the desired cooking feature. |
operate. | See Setting Oven Controls in this manual or see “Entire appliance does |
| not operate” in this checklist. |
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Surface burners do not ignite. | • Surface control knob was not completely turned to LITE. Push in & turn the |
| surface control knob to LITE until burner ignites and then turn control knob |
| to desired flame size. |
| • Burner ports are clogged. With the burner OFF, use a |
| needle to burner head slots and ignition ports. See “Cleaning the cooktop |
| and surface burners” in the Care & Cleaning section for additional |
| cleaning instructions. |
| • Range power cord is disconnected from outlet (electric ignition models |
| only). Be sure power cord is securely plugged into the power outlet. |
| • Electrical power outage (electric ignition models only). Burners can be lit |
| manually. See section on Setting Surface Controls. |
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Surface burner flame only part way | • Burner slots or ports are clogged. With the surface burner OFF, clean ports |
around burner cap. | with a |
| • Moisture is present after cleaning. Lightly fan the flame & allow burner to |
| operate until flame is full. Dry the surface burners thoroughly following the |
| instructions under “Cleaning the cooktop and surface burners” provided in |
| the Care & Cleaning section. |
Surface burner flame is orange.
•Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt air.
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