KitchenAid 9871915A manual Assistance or Service, Accessories

The drawer won’t open There is not enough compaction or force

■Is the ram all the way up? Drawer will open only when ram is fully raised.

To raise the ram on models with a Key-Knob (or Key- Switch): Turn the Key-Knob(Key-Switch) to START and release. See “Starting Your Compactor.”

To raise the ram on models with push button controls: Press OFF, and then press ON. See “Starting Your Compactor.”

■Is the Solid Cycle engaged? Drawer remains LOCKED until you reset by lifting the foot pedal up.

■Do you use the compacting cycle frequently enough? Compacting works best when only a few items are loaded.

Bottles don’t break

■How often do you notice this? Bottles will not break every time. The thickness of the bottle’s glass and the content of the trash load below it may prevent the bottle from breaking.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

Accessories

To ensure the proper functioning of your compactor, use KitchenAid replacement parts only. To order replacement parts or accessories, call 1-800-442-9991and ask for the appropriate part number listed below or contact your authorized KitchenAid dealer.

Replacement Parts

Replacement Bags - Call for Part Number.

Charcoal Air Filters - Order Part Number 4151750.

Trim Kits and Panels

See “Trimless Panel without Handle” for custom panel dimensions.

Color Panel and Handles:

Order Part #9871907CB (Cobalt Blue)

Order Part #9871907ER (Empire Red)

Order Part #9871907MY (Majestic Yellow)

Order Part #9871907HG (Hunter Green)

Stainless Panel with Towel Bar Handle:

Order Part #9871907S (Brushed Stainless Steel)

Handles:

Order Part #9871564S (Brushed Stainless Steel)

Order Part #9871564W (White)

Order Part #9871564B (Black)

Order Part #9871564T (Biscuit)

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

11