840161403 ENv04.qxd:Layout 1 12/23/09 12:16 PM Page 9
Troubleshooting
PROBLEM
There is no display visible on the control panel.
I can’t program the current time on the control panel.
Food is undercooked.
The food isn’t done after cooking the amount of time recommended in my recipe.
My meal was overcooked. Why?
PROBABLE CAUSE
•Is the unit plugged in?
•Is the unit turned on? Display should flash SEL.
•Test that the electrical outlet is working with a lamp in known working order.
•Was power interrupted (due to brownout, electrical storm, etc.) for 5 seconds or longer?
•There is no “clock” feature on this slow cooker, only a countdown timer.
•Was food cooked on the Warm setting? Do not cook on Warm setting; always cook on Low or High heat settings.
•Was power interrupted (due to brownout, electrical storm, etc.) for 5 seconds or longer?
NOTE: For a power interruption of 5 seconds or less, the slow cooker will remember the programmed heat and time settings.
•Did you select the Low heat setting, but used a cooking time based on the High heat setting?
•Did you have the Glass Lid placed correctly on the slow cooker?
•This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight fluctuations in power do not have a noticeable effect on most appliances. However, they can alter cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the appropriate heat setting. You will learn through experience if the shorter or longer time is needed.
•Was the crock at least half full? The slow cooker has been designed to thoroughly cook food in a filled crock. If the crock is only
•Did you select hours based on a Low heat recipe?
•Foods will continue to increase in temperature after desired temperature has been reached.
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