Tr O U B L E S H O O T I N G

POTENTIAL PROBLEMS	PROBABLE CAUSE
“ON” LIGHT DOES NOT ILLUMINATE	• Unplugged
	• Power outage

COFFEE IS NOT BREWING	• Unplugged
	• Power outage
	• The water reservoir is empty;
	check water window
	• The filter basket is not properly inserted
	• Carafe lid is not placed all the way
	on the warming plate

COFFEEMAKER ONLY BREWS WATER	• No grounds in filter basket

COFFEEMAKER BREWS SLOWLY	• Coffeemaker needs decalcifying

FILTER BASKET OVERFLOWS	• The filter basket is not properly inserted
	• Carafe is not placed all the way
	on the warming plate
	• Carafe lid not on carafe
	• Too many grounds placed in filter
	• Carafe was removed from warming plate
	longer than 30 seconds

BURNING COFFEE SMELL	• Empty carafe was left on
	hot warming plate
	• Coffee was spilled on a warming plate

COFFEE IS NOT HOT	• Power outage
	• The Automatic Shut-Off function
	has been activated

COFFEE TASTES BAD	• Coffee ground other than for automatic-
	drip Coffeemaker was used
	• Ground coffee-to-water ratio
	was unbalanced

GROUNDS ARE IN COFFEE	• Paper filter not properly seated
	in basket
	• Filter overflowed

Questions? You can call us toll-free at 1-800-672-6333.

TR O U B L E S H O O T I N G