Kenmore 15791, 16795 Troubleshooting Guide, Dishwasher is not operating properly, Problem, Cause

Troubleshooting Guide

Dishwasher is not operating properly

PROBLEM ...

Dishwasher does not run or stops during a cycle

Dishwasher will not fill

Dishwasher seems to run too long

CAUSE...

Door not closed

Wrong cycle selected

No or improper power supplied to dishwasher

Motor stopped due to overload

No water supplied to dishwasher

Overfill protector stuck

Water supplied to dish- washer is not hot enough

SOLUTION ...

Make sure door is closed and securely latched. Refer to the "Cycles" section, page 13.

Check to see if household fuse or circuit breaker is blown or tripped.

Motor will automatically reset itself within a few minutes. If it does not restart, call for service.

Check to see if shut-off valve (if installed) is turned on.

Check to see if the overfill protector moves up and down freely. Press down to release.

It is normal for the dishwasher to run longer while heating water. Refer to the "Water temperature tips" section, page 12.

•A delay will occur in the main wash if the Water Heat option is selected.

•Three delays will occur if the Pots & Pans cycle is selected.

•The final rinse automatically delays until the water reaches proper temperature.

Water	remains		Cycle	not finished	Wait for the cycle to complete.
in dishwasher
Detergent		remains	Cycle	not finished	Wait for the cycle to complete.
in covered		section	Detergent has lumps		Replace with dry, lump-freedetergent.
of dispenser			Bottom rack in backwards		Refer to the "Parts and Features" section, page 3 and
					reinstall rack if necessary.
White	residue		Too much detergent		Refer to the "Using the detergent dispenser" section,
appears on front			was used		page 11.
of access		panel	Brand of detergent		Try a different brand to reduce foaming	and eliminate
			developing excess foam		buildup.
Odor in the			Dishes only washed every		Run a Quick Rinse cycle at least once or twice a day
dishwasher			2-3 days		until full load is accumulated.
			Plasticsmell of new dishwasher		Run a vinegar rinse, as described on the next page.
Condensation on			Excessivemoisture from vent in		Dishwasher console should be aligned	with countertop.
kitchen	counter		dishwasher console		Refer to Installation Instructions for more information.

Dishes are not cleaned completely

Food soil left	Improper loading
on dishes
	Water temperature is too low

Refer to the "Loading Your Dishwasher" section, pages 7-10.

Use the Water Heat option. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. Refer to the "Water temperature tips" section, page 12.

Use of incorrect, too little,

or ineffective detergent

Use recommended dishwasher detergents only. Refer to the "Using the detergent dispenser" section, page 11. Never use less than one tablespoon per load. Detergent must be fresh to be effective. Always store detergent in a cool, dry area.

continued on next page 19