Kenmore Refrigerator Troubleshooting: Your Comprehensive Guide to Common Problems and Solutions

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TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list includes common occurences that are not the result of defective workmanship or

GUIDEmaterials in this appliance.

PROBLEM

CAUSE

CORRECTION

REFRIGERATOR OPERATION

Refrigerator does not run.

Refrigerator runs too much or too long.

interior refrigerator temperature is too cold.

interior refrigerator temperature is too warm.

Refrigerator is plugged into a circuit that has a ground fault interrupt.

Temperature control is in the OFF position.

Refrigerator may not be plugged in, or plug may be loose.

House fuse blown or tripped circuit breaker.

Power outage.

Room or outside weather is hot.

Refrigerator has recently been

disconnected for a period of time.

Large amounts of warm or hot food have been stored recently.

Doors are opened too frequently or too long.

Refrigerator door may be slightly open.

Temperature Control is set too low.

Refrigerator gasket is dirty, worn, cracked, or poorly fitted.

Temperature Control is set too low.

Temperature Control is set too warm.

Door is kept open too long or is opened too frequently.

Door may not be seating properly.

Large amounts of warm or hot food may have been stored recently.

Refrigerator has recently been disconnected for a period of time.

Use another circuit, if you are unsure about the outlet,have it checked by a certified technician.

See Setting the Temperature Control Section,

Ensure plug is tightly pushed into outlet.

Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker.

Check house lights. Call local Electric Company.

It'snormal for the refrigerator to work harder under these conditions.

It takes 4 hours for the refrigerator to cool down completely.

Warm food will cause refrigerator to run more until the desired temperature is reached.

Warm air entering the refrigerator causes it to run more. Open doors less often.

See "DOOR PROBLEMS" Section.

Turn control knob to a warmer setting. Allow several hours for the temperature to stabilize.

Clean or change gasket. Leaks in the door seal will cause refrigerator to run longer in order to maintain desired temperature.

Turn the control to a warmer setting. Allow several hours for the temperature to stabilize.

Turn control to a colder setting. Allow several hours for the temperature to stabilize.

Warm air enters the refrigerator every time the door is opened. Open the door less often.

See "DOOR PROBLEMS" Section.

Wait until the refrigerator has had a chance to reach its selected temperature.

Refrigerator requires 4 hours to cool down completely.

Refrigerator

external surface

The external refrigerator walls

temperature

is warm.

can be as much as 30°F warmer

 

 

than room temperature.

This is normal while the compressor works to transfer heat from inside the refrigerator cabinet.

SOUND AND NOISE

Louder sound levels whenever refrigerator is on.

Longer sound levels when compressor comes on.

Modern refrigerators have

 

This

is normal. When the surrounding noise level is low,

 

increased storage capacity

and

 

you

might hear the compressor running while

it cools the

 

more stable

temperatures.

They

 

interior.

 

 

 

require a high efficiency

 

 

 

 

 

 

 

compressor.

 

 

 

 

 

 

 

Refrigerator

operates at higher

This

is normal. Sound

will level off or disappear

as

 

pressures during the start

of the

 

refrigerator continues

to run.

 

 

ON cycle.

 

 

 

 

 

 

 

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Contents Con control automtico de congelacibn Rgulateur de gel automatiqueChild Safety Read and Save These InstructionsRecord Your Model and Serial Numbers Model Number Serial Number Purchase DateOther Precautions Full ONE-YEAR Warranty on RefrigeratorFull FIVE-YEAR Warranty on Sealed Refrigeration System Electrical InformationSears Maintenance Agreement Normal Responsibility of the CustomerCleaning These important first stepsTo Level Your Refrigerator LevelingTemperature Control Adjustableinterior ShelvesDoor Removal Cool Down PeriodCleaning the Inside Cleaning the OutsideVacation and Moving Tips VacationsProblem Cause CorrectionProblem Cause Correction Sears Maintenance Agreement 970Page Batch NumberModel Numbers STD SBP