Limited Product Warranty

Westone warrants this product to be free of defects in material or workmanship for a period of one year from the date of original retail purchase. If your product is found to be defective during the warranty period, Westone will, at its sole option, either repair the product or replace the product with a new or factory reconditioned or equivalent model. This limited warranty does not apply to any defects attributable to damage beyond the reasonable control of Westone including damage caused by abuse, misuse, misapplication or modifications performed by anyone other than Westone.

Requesting a Warranty Repair

If your product is not functioning properly, first ensure that the sound bore is not blocked by earwax and that the unit is completely dry. Performing these simple troubleshooting steps could solve the problem and eliminate the need for a factory repair. If it is necessary to return your product to Westone for warranty or post-warranty service, please email music@westone.com or call 1-800- 525-5071 for additional instructions and to obtain a return authorization number.

IMPORTANT:

Please include a description of the problem, the address to which the product should be returned, your name, phone number, email address and a copy of the purchase receipt.

Limitation of Liability

Westone disclaims any and all implied warranties, warranties of merchantability and fitness for a particular purpose to the maximum extent permissible by law. Westone shall not be liable for any special, incidental or consequential damages caused by the use, misuse, or inability to use this product. If purchased under a government contract, those contract terms supersede terms stated herein.

At Westone, we value your satisfaction.

If you have any questions, please contact us by

email at music@westone.com or call 1-800-525-5071.