Limited Product Warranty

Westone warrants this product to be free of defects in material or workmanship for a period of one year from the date of original retail purchase. If your product is found to be defective during the warranty period, Westone will, at its sole option, either repair the product or replace the product with a new or factory reconditioned or substantially equivalent model. This limited warranty does not apply to any defects attributable to damage beyond the reasonable control of Westone including damage caused by abuse, misuse, misapplication or modifications performed by anyone other than Westone.

Requesting a Warranty Repair

If your product is not functioning properly, first ensure that the sound bore is not blocked by earwax and that the unit is completely dry. Performing these simple troubleshooting steps could solve the problem and eliminate the need for a factory repair. If it is necessary to return your product to Westone for warranty or post-warranty service, please package the product securely and send prepaid and insured using a trackable shipping carrier to:

Westone Laboratories, Inc., 2235 Executive Circle, Colorado Springs, CO 80906 USA

IMPORTANT:

Please include a description of the problem, the address to which the product should be returned, your name, phone number, email address and a copy of the purchase receipt.

Limitation of Liability

Westone disclaims any and all implied warranties, warranties of merchantability and fitness for a particular purpose to the maximum extent permissible by law. Westone shall not be liable for any special, incidental or consequential damages caused by the use, misuse, or inability to use this product. If purchased under a government contract, those contract terms supersede terms stated herein.

At Westone, we value your satisfaction.

If you have any questions, please contact us at

800-525-5071 or via email at: music@westone.com.

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UM2 specifications

Westone Laboratories UM2 is a prominent name in the realm of in-ear monitors (IEMs) designed for musicians and audio enthusiasts alike. Known for their superior sound quality and ergonomic design, these monitors have made a significant mark since their introduction. The UM2 is characterized by its dual drivers, which are engineered to deliver a rich audio experience across a wide range of frequencies. This dual-driver setup provides a well-balanced sound profile that allows for detailed highs, smooth mids, and solid lows, making them versatile for various music genres and live performances.

One of the UM2's standout features is its comfortable, custom-fit design. Westone's expertise in the field of audiology allows them to provide an ergonomic shape that not only ensures comfort during extended use but also enhances sound isolation significantly. This is achieved through soft silicone tips that conform to the shape of the ear canal, blocking out ambient noise and allowing users to focus on the music.

The UM2 incorporates Westone's proprietary technology, including a low-pass filter and high-efficiency drivers, which work together to optimize sound reproduction. This technology enables the monitors to produce a sound signature that is true to the original recording, making them popular among studio engineers and performers who require accurate audio feedback during performances.

Moreover, the UM2 is built with durability in mind. The robust construction features a lightweight yet sturdy housing that can withstand the rigors of daily use. The detachable cable design also enhances the longevity of the product, as users can easily replace worn-out cables without needing to buy a whole new set of monitors.

In terms of aesthetics, the UM2 presents a sleek and professional look, appealing to both performers and casual listeners. Available in various colors, they can cater to personal styles while maintaining a classic appearance.

In conclusion, the Westone Laboratories UM2 stands out as a premier choice for those who prioritize sound quality, comfort, and durability. Its dual-driver technology, ergonomic fit, and robust construction make it an ideal companion for musicians and audiophiles alike, ensuring an exceptional listening experience for users in any setting.