Marantz SR4021 manual Troubleshooting

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TROUBLESHOOTING

In case of trouble, check the following before calling for service:

1.Are the connections made properly ?

2.Are you operating the unit properly following the user’s guide ?

3.Are the power amplifiers and speaker working properly ?

If the unit does not operate properly, check items shown in the following table.

If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz authorized dealer or the Marantz Service Center in your country.

SYMPTOM

CAUSE

REMEDY

SR4021 cannot be turned up.

The power plug is not connected.

Connect the power plug to the outlet.

 

 

 

No sound and picture are output even

Mute is on.

Cancel mute using the remote control

when power is on.

 

unit.

 

 

 

 

The input cable is not connected

See the connection diagram and connect

 

correctly.

the cables correctly.

 

 

 

 

The master volume control is turned all

Adjust the master volume.

 

the way down.

 

 

 

 

 

The function selector position is wrong.

Select correct position.

 

 

 

No speaker output.

The headphones are connected to the

Disconnect the headphones. (Speakers

 

headphone jack.

will not output sound when headphones

 

 

are connected.)

 

 

 

Incorrect Audio or Video for selected

Input cable connected incorrectly.

Connect the cable correctly by referring

source.

 

to the connection diagram.

 

 

 

Sound is only heard from one of front

The BALANCE control is set to one end.

Adjust BALANCE control.

speakers

One of the connection cords is

Connect the right and left connection

 

disconnected.

cords securely.

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

Correctly connect the indoor FM and

 

 

AM antennas to FM and AM antenna

 

 

outlets.

 

 

 

Noise is heard during AM reception.

Reception is affected by other electrical

Try changing location where the AM

 

fi elds.

indoor antenna is set up.

 

 

 

Noise is heard during FM reception.

The radio waves from the broadcasting

Install an FM outdoor antenna.

 

station are weak.

 

 

 

 

Cannot get programmed station when

Preset data has been erased.

Disconnecting power plug for long

the PRESET button is pressed.

 

periods of time will erase preset data.

 

 

If that happens, input the preset data

 

 

again.

 

 

 

Control with the remote control unit fails.

Batteries are consumed.

Replace all the batteries with new ones.

 

 

 

 

Remote controller's function-key setting

Select different position from which

 

is wrong.

equipment will be controlled.

 

 

 

 

The distance between this SR4021 and

Move closer to this SR4021.

 

the remote commander is too far.

 

 

 

 

 

Something is blocking SR4021 and the

Remove offending object.

 

remote commander.

 

 

 

 

GENERAL MALFUNCTION

If the equipment malfunctions, this may be because an electrostatic discharge or AC line interference has corrupted the information in the equipment memory circuits. Therefore:

-disconnect the plug from the AC line supply

-after waiting at least three minutes, reconnect the plug to the AC line supply

-re-attempt to operate the equipment

Memory backup

In case a power outage occurs or the power cord is accidentally unplugged, the SR4021 is equipped with a backup function to prevent memory data such as the preset memory from being erased. This function provides approximately one week of memory storage.

HOW TO RESET THE UNIT

Should the operation or display seem to be abnormal, reset the unit with the following procedure.

The SR4021 is turned on, press and hold the SLEEP and SOURCE DIRECT buttons simultaneously for 3 seconds or more.

Remember that the procedure will reset the settings of the function selector, TUNER PRESET etc., to their initial settings.

ENGLISH

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Contents Model SR4021 User Guide Read Before Operating Equipment Power-Cord Protection Power-supply cords Product during a lightning storm, or when it isLightning and power-line surges Power Lines An outside antenna systemTable of Contents Foreword IntroductionFeatures AccessoriesYou can switch the speaker 1/2 via remote control unit Check the supplied accessoriesFront Panel Tuned indicator Stereo indicatorMemory indicator Sleep indicator⁄2 Audio IN/OUT PHONO, CD, Recorder 1, Recorder Rear PanelAUX, DSS, DVD, VCR AUDIO/VIDEO Input Remote Control OperationFunction and Operation Using the Remote Control Unit Remote Control Operational RangePreparing the Remote Control Unit Controllable Function TableConnections Connecting SpeakersRemote Control Code Setting Connecting Audio Components Connecting PRE OUT/MAIN in JacksConnecting with external power amplifier Connecting with graphic equalizerConnecting Video Components VCRConnecting the Antenna Terminals Connecting the Supplied AntennasConnecting AN FM Outdoor Antenna Connecting AN AM Outdoor AntennaAdjusting the Main Volume Using the SR4021Using the remote control unit Basic OperationPress the AUX input source button to set video output Using the Sleep TimerListening Through Headphones Manual Tuning Direct Frequency CallPreset Memory Manual Preset MemoryStrength into the memory Select the FM band with the Band button on the front panelName Input of the Preset Station Troubleshooting Technical Specifications DimensionsAccessories Audio SectionIs a registered trademark

SR4021 specifications

The Marantz SR4021 is a powerful and sophisticated AV receiver, designed to cater to both audiophiles and casual listeners seeking an exceptional audio-visual experience. This model stands out in the Marantz lineup, showcasing the brand's commitment to high fidelity sound and innovative technology.

At the heart of the SR4021 is its dynamic power output, which delivers a robust 100 watts per channel across seven channels. This capability ensures that the receiver can accurately reproduce a wide range of audio content, from delicate musical nuances to the explosive sounds of modern cinema. The amplifier section employs discrete component design, which enhances sound clarity and preserves the integrity of audio signals, making it a reliable choice for both home theater setups and music systems.

One of the key features of the SR4021 is its support for advanced audio formats. The receiver is equipped with capabilities to decode popular surround sound formats such as Dolby Atmos and DTS:X, allowing users to enjoy immersive 3D audio experiences that transport them into the narrative of their favorite films. Additionally, it supports the latest high-resolution audio formats, ensuring that audiophiles can experience their music in studio-quality sound.

Another noteworthy aspect of the SR4021 is its extensive connectivity options. The receiver includes multiple HDMI inputs, allowing users to connect various devices such as gaming consoles, streaming devices, and Blu-ray players. The HDMI ports support 4K passthrough and HDR, making it an ideal choice for modern 4K television setups. Furthermore, the inclusion of Wi-Fi and Bluetooth connectivity enables seamless streaming from smartphones and tablets, providing versatility in how content can be enjoyed.

Marantz also prioritizes user-friendly operation with the SR4021. The intuitive on-screen interface makes it easy to navigate through settings and configurations, while the accompanying remote control offers direct access to frequently used functions. Additionally, the receiver is compatible with various control systems, allowing for integration into smart home environments.

In conclusion, the Marantz SR4021 is an exceptional AV receiver that combines high power output, advanced audio decoding capabilities, and extensive connectivity options, making it a top choice for both serious home theater enthusiasts and casual listeners alike. With its superior sound quality and user-friendly features, the SR4021 epitomizes Marantz's dedication to the art of audio.