Troubleshooting tips

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

PROBLEM	POSSIBLE REMEDIES
Fan will not start	•	Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire
		connections. Make sure the power is turned off during this inspection.
	• The 9-pin connector is not making good contact. Check the 9-pin connector in the receiver
		mounted in the switch housing.
	• The battery is weak. Install a fresh battery.
	• The fan receiver is defective. Replace fan receiver.
	• Check the frequency setting: Turn the power off at the circuit breaker, only for the fan
		that is not functioning. Check that the jumper switches match in both the receiver and
		the transmitter.
Fan wobbles or shakes excessively	•	Be sure the canopy pin is set properly into the slot on the ball.
	•	Check that the bladeholders have not been bent during installation and the blades are
		balanced.
	• The hanger bracket and/or ceiling outlet are attached too loosely. Make sure the hanger
		bracket is attached tightly to the ceiling outlet box and the downrod assembly is secured
		firmly.
	• The downrod is attached to downrod base too loosely. Make sure all the screws are securely
		tightened.
Fan is noisy during operation	•	Check and tighten the light fixture retaining screws, glass shade screws, and/or
		lightbulb(s).
	• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside
		the canopy and switch housing are not touching the metal parts and that they have not
		fallen off the wire splices. Tighten as necessary.
	• Tighten the blade holders to the flywheel (or direct drive motor) and the blades to the
		bladeholder screws.
	• Make sure all screws in the motor housing are snug but not overly tight.
Fan does not run on low speed	•	If fan is new, it may need to be “broken in.” Run at high speed for several days.
Battery life is short	•	Replace with alkaline batteries.
Light works, but fan does not work	•	Pin connectors are not making good contact, check 9-pin connector under top cover.
Fan and light run only on full speed	•	The fan receiver is defective. Replace fan receiver.
Fan is missing one speed	•	The fan receiver is defective. Replace fan receiver.
Fan does not change speed, but light works	•	The fan receiver is defective. Replace fan receiver.
Reverse does not work	•	The fan receiver is defective. Replace fan receiver.
Fan starts working by itself	•	There is frequency interference. Change frequency as described on Page 13.
Fan operates only when transmitter is close	•	Check that antenna wire is not touching metal plate.
Fan works, but light does not dim	•	The fan receiver is defective. Replace fan receiver.
Fan works, but light does not work	•	The fan receiver is defective. Replace fan receiver.
	• The light socket is broken. Replace socket.
	•	A lightbulb is defective. Replace lightbulb.

89UXXM specifications

Casablanca Fan Company is renowned for its commitment to craftsmanship and innovative design in the ceiling fan industry, and the 89UXXM model exemplifies these qualities. The 89UXXM is a prime example of the classic yet contemporary aesthetic that Casablanca is known for, making it a perfect addition to modern and traditional interiors alike.

One of the standout features of the 89UXXM is its powerful motor, which ensures efficient airflow and quiet operation. This fan is equipped with a high-performance motor that provides a strong and reliable airflow, making it suitable for larger rooms. The energy-efficient technology incorporated into the design not only enhances cooling performance but also reduces energy consumption, leading to savings on utility bills.

The 89UXXM model showcases a sleek and sophisticated design with a variety of finish options, allowing homeowners to select a fan that complements their décor. Available in several color finishes, including classic bronze and brushed nickel, the fan’s design merges seamlessly with a wide range of interiors. Its unique blade configuration is crafted for maximum air movement, creating a refreshing environment in any space.

Another notable feature of the Casablanca 89UXXM is its versatility. It is designed to be compatible with several control options, including pull chains, remote control, and wall switch systems, providing users with the flexibility to operate the fan according to their preferences. This adaptability makes it suitable for different room layouts and user needs.

Installation of the 89UXXM is straightforward, thanks to its user-friendly mounting system. The fan can be installed on both flat and sloped ceilings, making it a flexible choice for a variety of living spaces. Additionally, the fan comes with a lifetime warranty, reflecting the company’s confidence in its durability and quality.

In summary, the Casablanca Fan Company 89UXXM is an excellent choice for homeowners looking for a stylish, efficient, and versatile ceiling fan. With its powerful motor, energy-efficient technology, and elegant design, it effectively combines form and function, making it a valuable addition to any home. Whether for cooling, enhancing décor, or ensuring comfort, the 89UXXM is a reliable choice that embodies expertly crafted design and performance.

troubleshooting tips

PROBLEM

POSSIBLE REMEDIES

• The fan receiver is defective. Replace fan receiver.

balanced.

firmly.

Fan is noisy during operation

lightbulb(s).

fallen off the wire splices. Tighten as necessary.

89UXXM specifications