Billy Goat PR500HT, PR600S, OS551H, PR550T, OS600S owner manual Warranty Claim Procedure, Storage

PR & OS Owner’s Manual

STORAGE

Never store engine indoors or in enclosed poorly ventilated areas with fuel in tank, where fuel fumes may reach an open flame, spark or pilot light, as on a furnace, water heater, clothes dryer or other gas appliance.

If engine is to be unused for 30 days or more, prepare as follows:

Remove all gasoline from carburetor and fuel tank to prevent gum deposits from forming on these parts and causing possible malfunction of engine. Drain fuel outdoors, into an approved container, away from open flame. Be sure engine is cool. Do not smoke. Run engine until fuel tank is empty and engine runs out of gasoline.

Troubleshooting

P roblem	P ossible C ause	S olution
A bnorm al vibration .	· D am aged or m issing blades . Loose	· S top w ork im m ediately. R eplace any
	handle bolts . Loose engine bolts	dam aged or m issing blades . T ighten all
		loose nuts and bolts .
E ngine stalls or labors w hen	· B lades set too deep into ground .	· R aise blades so that they just touch the
rak ing		ground on a level surface
E ngine w ill not start.	· S top sw itch off (H onda only). T hrottle	· C heck chok e position .
	in off position
	· O ut of gasoline or bad, old gasoline .	· C heck gasoline .
	· S park P lug w ire disconnected .	· C onnect spark plug w ire .
	· G as valve off.	· T urn on gas valve .
	· D irty air cleaner.	· C lean or replace air cleaner. C ontact a
		qualified service person .
E ngine is lock ed, w ill not pull	· D ebris lock ed against reel, or drive	· P ull spark plug w ire and rem ove debris .
over.	pulleys . E ngine problem .	C ontact an engine servicing dealer for
		engine problem s .

When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach:

American Honda: 800-426-7701

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:

•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.

•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.

•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.

For online product registration go to www.billygoat.com

Part No 350324 14 Form No F021108D