On-Screen Manual > Scanning Guide > Troubleshooting > Software Problems > E-mail Software Program You Want to
Use Does Not Appear in the Screen for Selecting an E-mail Software Program
E-mail Software Program You Want to Use Does Not Appear in
the Screen for Selecting an E-mail Software Program
Check 1: MP Navigator EX may not support the e-mail software program.
The following e-mail software programs are supported. (Image are attached to the mail message
automatically.)
- Windows Mail (Windows Vista)
- Outlook Express (Windows XP/Windows 2000)
- Microsoft Outlook
- EUDORA
- Netscape Mail
Check 2: If an e-mail software program does not operate properly, check
that the program's MAPI is enabled.
To enable MAPI, refer to the manual of the e-mail software program.
Check 3: If using an e-mail software program other than the ones listed
above, select None (Attach Manually) when prompted to select a program
and attach the scanned image manually.
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