Samsung BD-C6900 Appendix, again, SOLUTION, unstable, overloaded, 62 English, No HDMI output, Forgot password, • Press the STOP, factory settings, • Clean the disc

Appendix

PROBLEM		SOLUTION
Forgot password	• Press the STOP (	) button (on the front panel) for more than 5 seconds
	with no disc inside. All settings including the password will revert to the
	factory settings.
	Don't use this unless absolutely necessary.
	• When the factory default settings are restored, all the user data stored in
	the BD data will be deleted.
If you experience other problems.	• Go to the contents and find the section of the user manual that contains the
	explanations regarding the current problem, and follow the procedure once
	again.
	• If the problem still cannot be solved, please contact your nearest Samsung
	authorized service center.
The picture is noisy or distorted	• Make sure that the disc is not dirty or scratched.
	• Clean the disc.
No HDMI output.	• Check the connection between the TV and the HDMI jack of the player.
	• Check if your TV supports 480p, 720p, 1080i or 1080p HDMI input resolution.
Abnormal HDMI output screen.	• If random noise appears on the screen, it means that TV does not support
	HDCP (High-bandwidth Digital Content Protection).
PC Share Manager function
I can see folders shared through the PC	• Since Share Manager shows only Image, Music and Movie files, files that
Share Manager, but I cannot see the files.	do not correspond to these categories are not be displayed.
AllShare function
Video is played intermittently.	• Check if the network is stable.
	• Check if the network cable is properly connected and if the network is not
	overloaded.
	• Wireless connection between the server and the player is unstable.
	Check the connection.
AllShare connection between TV and PC is	• IP addresses under the same sub-network should be unique, otherwise IP
unstable.	collision can occur as a result.
	• Check if you have a firewall enabled.
	If so, disable the firewall function.

62 English