4Troubleshooting Guide
4.1Requirements Before Contacting Samsung Customer Service Center
4.1.1 Check the following.
| Installation issue | |
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The product cannot power on. |
| Check that the power cable is connected |
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| properly. |
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| (Refer to "2.2.7 Connecting the Power") |
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| Sound issue | |
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There is no sound. |
| Check the connection of the audio cable or adjust |
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| the volume. |
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| Check the volume. |
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The volume is too low. |
| Adjust the volume. |
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| If the volume is still low after turning it up to the |
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| maximum level, adjust the volume in the audio |
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| settings program. |
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4 Troubleshooting Guide 44