Contact the computer dealer or manufacturer for information on Safe Mode Booting.
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor.
Sometimes the screen turns black without the "Not Supported Mode" message appearing on the screen. This indicates the monitor is set for a frequency out of range or the PowerSaver mode is on.
3. Not Optimum Mode
If the vertical resolution is not in optimum mode, you can still see the display but the warning message below appears and disappears after one minute.
The user must adjust the frequency within that one minute.
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor.
4. Display Adapter Driver
Display adapter refers to the computer video card driver.
If the adapter is not properly set, you cannot adjust resolution, frequency or color and you cannot install the monitor driver.
1.Checking Adapter Driver
Click Start
If "Default" or a wrong product model is indicated, it means that the adapter driver is not properly installed. Install the adapter driver again according to the information provided by the computer or video card manufacturers.
2.Installing Adapter Driver
The instructions given below are for general circumstances.
For specific issues, contact the relevant computer or video card manufacturers.
1)Click Start
Adapter
that I can choose a specific driver
2)In case you have Adapter Driver Setup file on your computer:
Run Setup.exe or Install.exe, which is found in the Adapter Driver Setup file.
5.Maintenance and Cleaning
1.Maintaining the Monitor Case.
Clean with a soft cloth after disconnecting the power cord.
Do not use benzene, thinner or other flammable substances, or a wet cloth.
We recommend a Samsung cleansing agent is used to prevent damage to the screen.
2.Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel) smoothly.
Never use acetone, benzene or thinner.
(They may cause flaws or deformation of the screen surface.)
The user will be required to pay costs and related expenses for repair of damages caused by him/her.