Troubleshooting
PROBLEM | SOLUTION |
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The refrigerator does not | • Check that the power plug is properly connected. |
work at all or it does not chill | • Is the temperature control on the display panel set to the correct temperature? |
sufficiently. | Try setting it to a lower temperature. |
| • Is the Refrigerator in direct sunlight or located near a heat source? |
| • Is the back of the Refrigerator too close to the wall and therefore keeping air from |
| circulation? |
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The food in the refrigerator is | • Is the temperature control on the display set to the correct temperature? |
frozen. | Try setting it to a warmer temperature. |
| • Is the temperature in the room too low? |
| • Did you store the food too close to the air vent at the back of the Refrigerator? Move the |
| food away from the air vent. |
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You hear sounds. | • Check that the Refrigerator is level and stable. |
| • Is the back of the Refrigerator too close to the wall and therefore keeping air from |
| circulating? |
| • Was anything dropped behind or under the Refrigerator? |
| • A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because |
| various accessories are contracting or expanding according to the temperature of the |
| Refrigerator interior. |
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The front corners and vertical | • Some heat is normal as |
hinged section of the appliance | Refrigerator to prevent condensation. |
are hot and condensation is | • Is the Refrigerator door ajar? Condensation can occur when you leave the door open for a |
occurring. | long time. |
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Ice Maker is not producing ice. | • Did you wait for 12 hours after installation of the water supply line before making ice? |
| • Is the water line connected and the |
| • Did you manually stop the ice making function? |
| • Is the Freezer temperature too warm? Try setting the Freezer temperature lower. |
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You hear water bubbling in the | • This is normal. The bubbling comes from the Refrigerator coolant liquid circulating through |
refrigerator. | the Refrigerator. |
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There is a bad smell in the | • Check for spoiled food. |
refrigerator. | • Foods with strong odors(for example, fish) should be tightly covered. |
| • Clean out your Freezer periodically and throw away any spoiled or suspicious food. |
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Frost forms on the walls of the | • Is the air vent blocked? Remove any obstructions so air can circulate freely. |
Freezer. | • Allow sufficient space between the foods stored for efficient air circulation. |
| • Is the Freezer drawer closed properly? |
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