5. Troubleshooting
PROBLEM | SOLUTION | |
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The refrigerator does not | • Check that the power plug is properly connected. | |
work at all or it does not chill | • Is the temperature control on the display panel set to the correct temperature? Try setting it to a | |
suffi ciently. | lower temperature. | |
| • Is the refrigerator in direct sunlight or located too near a heat source? | |
| • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? | |
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The food in the fridge is | • Is the temperature control on the display panel set to the correct temperature? Try setting it to a | |
frozen. | warmer temperature. | |
• Is the temperature in the room very low? | ||
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| • Did you store the food with a high water content in the coldest part of the fridge? Try moving | |
| those items into the body of the fridge instead of keeping them in the CoolSelect Zone™ drawer. | |
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You hear unusual noises or | • Check that the refrigerator is level and stable. | |
sounds. | • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? | |
| • Was anything dropped behind or under the refrigerator? | |
| • A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various | |
| accessories are contracting or expanding in relation to the temperature of the refrigerator interior. | |
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The front corners of the | • Some heat is normal as | |
appliance are hot and | prevent condensation. | |
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long | ||
condensation is occurring. | ||
time. | ||
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Ice is not dispensing. | • Did you wait for 12 hours after installation of the water supply line before making ice? | |
| • Is the water line connected and the | |
| • Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed. | |
| • Is there any ice blocked within the ice maker bucket? | |
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. | |
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You can hear water bubbling | • This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the | |
in the refrigerator. | refrigerator. | |
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There is a bad smell in the | • Has a food item spoiled? | |
refrigerator. | • Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight. | |
• Clean out your freezer periodically and throw away any spoiled or suspect food. | ||
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Frost forms on the walls of | • Is the air vent blocked? Remove any obstructions so air can circulate freely. | |
the freezer. | • Allow sufficient space between the foods stored for efficient air circulation. | |
• Is the freezer door closed properly? | ||
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Water dispenser is not | • Is the water line connected and the | |
functioning. | • Has the water supply line tubing been crushed or kinked? | |
Make sure the tubing is free and clear of any obstruction. | ||
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| • Is the water tank frozen because the refrigerator temperature is too low? | |
| Try selecting a warmer setting on the main display panel. | |
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