Before Contacting Service Personnel
Symptoms | Troubleshooting |
No Power.
I want to install my projector on the ceiling.
External Source can not be selected.
Check the power cable connections.
The ceiling installation support is sold separately. Contact your local product distributor.
Be sure that the connection cable(s) (video) is properly connected to the proper port. If the device is not connected properly, it can not be selected.
Symptoms | Troubleshooting |
Remote control does not work.
Check whether your remote control is at a right angle and at the correct distance. Remove any obstacles between your remote control and the product.
Direct lighting of
Check if the remote control battery is empty.
Check whether the LED indicator on the top of the projector is turned on.
I cannot select a menu. | Check if the menu is displayed in gray. A |
Screen and External Source |
|
Symptoms | Troubleshooting |
Cannot see picture images. | Be sure that the power cord of the projector is connected. |
| Be sure that the proper input source is selected. |
| Check that the connectors are properly connected to the ports at the back of |
| the projector. |
| Check the Remote Control batteries. |
| Be sure that the <Color>, <Brightness> settings are not at their lower limit. |
Poor color. | Adjust the <Tint> and <Contrast>. |
Images are not clear. | Adjust the focus. |
| Check that the projection distance is either too far or too near to the screen. |
Strange noise. | If a strange sound continues, contact our service center. |
The operating LED is lit up. | Refer to Corrective Actions According to LED Indications. |
Lines appear on screen. | Because noise may occur when using your PC, adjust the frequency of the |
| screen. |
No external device screen is displayed. | Check the operating status for the external device and check whether the |
| adjustment items, such as the Brightness and the Contrast have been changed |
| correctly in the <Mode> command screen of the Projector menu. |
Only blue screen appears. | Be sure to properly connect the external devices. Check the connection cables |
| again. |
Screen appears in black and white or | As mentioned above, check the adjustment items such as the Brightness, |