Support Menu
Self Diagnosis
■■ Picture Test (Yes / No): Use to check for picture problems.■■ Sound Test (Yes / No): Use the
✎✎ If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV Speaker in the Sound menu.
✎✎ The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.
■■ Signal Information: (digital channels only) HDTV channel’s reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength.
■■ Troubleshooting: If the TV seems to have a problem, refer to this description.
✎✎ If none of these troubleshooting tips apply, contact the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting signal or by network connection or downloading the latest firmware from “www.samsung.com,” to a USB memory device.
Current Version the software already installed in the TV. ✎✎Software is represented as “Year/Month/Day_Version”.
Software Upgrade
Current Version | 2010/01/18_000001 |
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By USB | ► |
By Online |
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By Channel |
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Standby Mode Upgrade | : 45 Min |
Alternative Software | 2010/01/15_00000 |
| UMove EEnter RReturn |
firmware upgrade file, downloaded from “www.samsung.com,”
into the TV. Pleasebe careful not to disconnect the power or remove the USBdrive until upgrades arecomplete. The TV will be turned off and on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you have made will return to their default settings. We advise you to to write down your settings so that you can easily reset them after the upgrade.
■■ By Online: Upgrade the software using the Internet.✎✎ First, configure your network. For detailed procedures on using the Network Setup, refer to the “Network Connection” instructions.
✎✎ If the internet connection doesn’t operate properly, the connection may be broken. Please retry downloading. If the problem persists, download by USB and upgrade.
■■ By Channel: Upgrade the software using the broadcasting signal.✎✎ If the function is selected during the software transmission period, software will be automatically searched and downloaded.
✎✎ The time required to download the software is determined by the signal status.
■■ Standby Mode Upgrade: A manual upgrade will be automatically performed at selected time. Since the power of the unit is turned on internally, the screen may be turned on slightly for the LED product. This phenomenon may continue for more than 1 hour until the software upgrade is complete.
■■ Alternative Software (backup): Displays the software version downloaded through By Online. During the software upgrading, When the Upgrade will discontinue from last step, this function be activated.
HD Connection Guide
Refer to this information when connecting external devices to the TV.Contact Samsung
View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centres, and how to download products and software.
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