Issues | Solutions and Explanations |
The TV is tilted to the side. | • Remove the base stand from the TV and reassemble it. |
|
|
There are difficulties assembling the stand | • Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, use a |
base. | magnetized screw driver. |
|
|
The channel menu is greyed out. | • The Channel menu is only available when the TV source is selected. |
(unavailable) |
|
|
|
Your settings are lost after 30 minutes or | • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change |
every time the TV is turned off. | the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure. |
| Press the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play (Initial |
| setup) → ENTERE(p. 7). |
|
|
You have intermittent loss of audio or | • Check the cable connections and reconnect them. |
video. | • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are |
| flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 |
| degree connectors. |
|
|
You see small particles when you look | • This is part of the product’s design and is not a defect. |
closely at the edge of the frame of the TV. |
|
|
|
The PIP menu is not available. | • PIP functionality is only available when you are using a HDMI, PC or components source (p. 22). |
|
|
The message “Scramble signal” or “Weak | • If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot. |
Signal/No Signal” appears. | • If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again. |
|
|
You turned the TV off 45 minutes ago, and | • It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware |
it turned on again. | downloaded whilst your watching TV. |
|
|
There are recurrent picture/sound issues. | • Check and change the signal/source. |
|
|
A reaction may occur between the rubber | • To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture. |
cushion pads on the base stand and the |
|
top finish of some furniture. |
|
|
|
✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
herOiontInforma05
English 51