Samsung 40" Curved LED TV K6379 UE40K6379SU Troubleshooting, Precautions and Notes

Troubleshooting

Getting Support

64Getting support through Remote Management

65Finding the contact information for service

65 Requesting service

Diagnosing the TV operation

There Is a Problem with the Picture

65 Testing the picture

I Can't Hear the Sound Clearly

68 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

I Can't Connect to the Internet

Data Service

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

77Before using the recording and schedule recording functions

78Before using the timeshift function

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

81Limitations on use of photo, video, and music files

82Supported external subtitles

82Supported internal subtitles

83Supported image formats and resolutions

83Supported music formats and codecs

84Supported video codecs

Read After Installing the TV

86Picture sizes and input signals

87Installing an anti-theft lock

87 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported Resolutions)

88IBM

88MAC

89VESA DMT

Supported Resolutions for Video Signals

90CEA-861

91CEA-861 (DVI)

Read Before Using Bluetooth Devices

91 Restrictions on using Bluetooth

Buttons and Functions

92Buttons and functions available while playing multimedia content

94Buttons and functions available while using sports mode

95Buttons and functions available while recording a programme or Timeshift

Licence