Code |
| Action |
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| Electronic Control Problem (Over Voltage Error) |
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| • Check the PCB and wire harness. |
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9C1 | • | Check if power is supplied properly. |
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| • If the information code remains, contact a customer service |
| |
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| centre. |
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| Low voltage detected |
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9C2 | • Check if the power cord is plugged in. |
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• | If the information code remains, contact a customer service |
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| centre. |
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| Inverter Communication problem |
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AC6 | • Check the Inverter PCB and wire harness. |
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• | If the information code remains, contact a customer service |
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| centre. |
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| Operating the washer with the door open. |
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dC | • | Make sure the door is properly closed. |
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| • Make sure laundry is not caught in the door. |
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| Water temperature control problem (Heater control) |
| |
HC | • | If the information code remains, contact a customer service |
|
|
| centre. |
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| |
| Check the drain hose. |
| |
| • Make sure the end of the drain hose is placed on the floor. |
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LC | • | Make sure the drain hose is not clogged. |
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| • If the information code remains, contact a customer service |
| |
|
| centre. |
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| Water is overflowed. |
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OC | • | Restart after spinning. |
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• | If the information code remains on the display, contact a local |
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| Samsung service centre. |
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| When position of the clutch can't be detected. |
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PC | • | If the information code remains, contact a customer service |
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|
| centre. |
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| After position of the clutch is detected, if the signal of the clutch |
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PC1 | hall goes wrong. |
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• | If the information code remains, contact a customer service |
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| centre. |
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| English | 39 |
Troubleshooting
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