Samsung WM1245A WM1245AES/XSG, WM1245AES/YFH, WM1245AFS/YL, WM1245AGS/YOL Troubleshooting, Programme Chart, Problems and solutions, Understanding error messages, PROGRAM, Solution, Type of WASH, Error displayed

Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

•Make sure that the shipping bolts are removed (see page 3).

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the water hose mesh filter is not clogged (see page 16).

The Door does not open

1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3. Open the filter cover using a coin.(see page 15)

4. Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed Solution

Close the door.

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

•It appears when the internal temperature of the drum is high.

The fan will automatically function, so just wait until [Hot] indication disappeared.

•This is when the internal temperature does not go down below a certain degree in washing or hydrating.

Press the Start/Pause button to try again.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

Programme Chart

(✽ user option)

				DETERGENT			Temper-				Electri-
PRO-		Max		AND ADDITIVES			ature	Spin Speed	Delay	Water
											city
GRAM		load					(MAX)	(MAX)rpm	start	( l )
			Pre-			Sof-
		(kg)			wash						(kWh)
							˚C
			wash			tener
Cotton	10 .2		✽		yes	✽	60	1200	✽	125	1.61
Baby Cotton	7		✽		yes	✽	95	1200	✽	99	2.49
Towel	7		✽		yes	✽	75	1200	✽	87	2.15
Coloureds	10 .2		✽		yes	✽	60	1200	✽	117	1.58
Quick	5		-		yes	✽	40	1200	✽	60	0.57
Wool	4		-		yes	✽	40	600	✽	78	0.54
Delicates	4		-		yes	✽	40	600	✽	62	0.54
Bedding	7		✽		yes	✽	40	800	✽	-	-
Clean Tub	-		-		yes	-	40	-	-	-	-
PROGRAM						Type of WASH
Cotton		Average or lightly soiled cottons, bed linen, table linen, underwear, towels,
		shirts, etc.
Baby Cotton		This course is appropriate to wash underwear we change everyday, strong dirt
		removal and sterilization is performed simultaneously.
Towel		Pile weave cotton towels, bath towel, bath gown.
Coloureds		Average or lightly soiled cottons, bed linen, table linen, underwear, towels,
		shirts, etc.
Quick		Lightly soiled cottons or linen blouses, shirts, dark coloured terry cloth,
		coloured linen articles, jeans, etc.
Wool		Only machine washable woolens with pure new wool label.
Delicates		Delicate curtains, dresses, skirts, shirts and blouses.
Bedding		Cotton bedding, bed linen, bed sheet, duvet cover, pillow cover etc.
Clean Tub		Use this function to maintain wash tub clean and sanitary.

1.Programme with prewash lasts approx. 15 minutes longer.

2.The programme duration data has been measured under the conditions specified in Standard IEC 69456.

3.Consumption in individual homes may differ from the values given in the table due to variations in the pressure and temperature of the water supply, the load and the type of laundry.

18 SAMSUNG Washing Machine Owner’s Instructions SAMSUNG Washing Machine Owner’s Instructions 19