Toshiba M5 SERIES manuals
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1 Tecra® M5 SeriesUser’s Guide 26 ContentsThis guide Safety icons Other icons used Other documentation Service options Selecting a place to work Creating a computer-friendlyenvironment Keeping yourself comfortable Precautions Important information on your computer’s cooling fan Setting up your computer Setting up your software Registering your computer with Toshiba Adding optional external devices Connecting to a power source Charging the main batteryOpening the display panel Your computer’s features and specifications 27 Turning on the powerInstalling a memory module Removing a memory moduleChecking total memory Creating Recovery CDs/DVDs Hard Disk Drive Recovery options mediaInstalling drivers and applications Scrolling with the TouchPad™ Control buttonsDisabling or enabling the TouchPad™ Directing the display output when you turn on the computerAdjusting the quality of the external display Setting up a printer Options for turning off the computerUsing the Shut Down command Using and configuring Hibernation mode Using and configuring Sleep mode Closing the display panel 28 Cleaning the computerMoving the computer Using a computer lock Computing tips Using the keyboard Character keys Making your keyboard emulate a full-size keyboard Ctrl, Fn, and Alt keys Function keys Special Windows® keys Overlay keys Using the overlay to type numeric data Starting a program Starting a program from the Start menu Starting a program from Windows® Explorer Starting a program using the Start Search field Saving your work Printing your work Backing up your work Restoring your work Using the optical drive Optical drive components Inserting a compact disc Playing an audio CD Playing optical media Creating a CD/DVD Removing a disc with the computer on Removing a disc with the computer off Caring for CD or DVD discs Toshiba’s online resources 29 Toshiba’s energy-saverdesignRunning the computer on battery power Battery Notice Power management Using additional batteries Charging batteries Charging the main battery Charging the RTC battery Monitoring main battery power Determining remaining battery power What to do when the main battery runs low Setting battery notification Conserving battery power Power Plans Using a hot key to set the Power Plan Changing the main battery Removing the battery from the computer Inserting a charged battery Taking care of your battery Safety precautions Maintaining your battery Disposing of used batteries Traveling tipsChapter 4: Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Setting up for communications Connecting the modem to a telephone line Connecting your computer to a network An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet 30 Uploading to, and downloading filesfrom the Internet Exploring audio features Recording sounds Using external speakers or headphones Using PC Cards Inserting a PC Card Removing a PC Card Setting up a PC Card for your computer Inserting an ExpressCard™ Removing an ExpressCard™ Using an SD™ card Installing SD card drivers Inserting an SD card Formatting an SD card Using Sleep or Hibernate while using the SD card Removing an SD card Using Slim SelectBay® modules Removing a module from the Slim SelectBay®Inserting a module into the Slim SelectBay®...135 Using the i.LINK® port Using an expansion device Using an Optional Advanced Port Replicator III Plus with your computer TOSHIBA Assist Connect Secure Protect & Fix OptimizeToshiba Application Installer 31 Using an instant passwordUsing a supervisor password Using a user password Deleting a user passwordTOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility TOSHIBA SD™ Memory Boot Utility Booting from a bootable SD cardMouse UtilityTOSHIBA Zooming Utility TOSHIBA Button Support Trusted Platform Module (TPM) Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment Fingerprint Logon Power-onSecurity Control Center Password Bank Care and maintenance of your fingerprint reader Fingerprint reader limitations Getting Started ConfigFree UtilitiesChapter 6: If Something Goes Wrong 32 Problems that are easy to fixProblems when you turn on the computerThe Windows® operating system is not working Using Startup options to fix problems Internet problems The Windows® operating system can help you Resolving a hardware conflict A plan of action Fixing a problem with Device Manager Memory problems Power and the batteries Keyboard problems Display problems Disk drive problems Optical drive problems Sound system problems PC Card problems Printer problems Modem problems Wireless networking problems DVD operating problems Develop good computing habits Data and system configuration backup in the Windows® operating system If you need further assistance Before you contact Toshiba Contacting Toshiba Other Toshiba Internet Web sites Toshiba’s worldwide offices 33 Hot Key CardsUsing the Hot Key Cards Application Cards Using the Application Cards Card Case Hot Key functions Volume Mute Password security Power plan Sleep mode Hibernation mode Display modes Display brightness Disabling or enabling wireless devices Disabling or enabling the TouchPad Changing screen resolution Keyboard hot key functionsAppendix B: Power Cord/Cable Connectors 34 Introduction38 Getting Started81 Learning the BasicsComputing tips 83 Using the keyboard86 Starting a program88 Saving your work90 Printing your work91 Backing up your workUsing the optical drive92 Optical drive componentsDrive in-useindicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light Eject Manual eject hole 93 Inserting a compact disc7Gently press the disc onto the center spindle until it clicks into place 8Make sure the disc is completely on the spindle and is lying flat on the tray You are ready to use the disc 94 Playing an audio CDInsert an audio CD and close the disc tray To access the Windows Media® Player, you can open it through the Start menu Hibernation mode (Sample Image) Windows Media® Player screen ❖To play the CD or to pause, click the Play/Pause button ❖To stop the CD, click the Stop button 95 Playing optical media1Click Start, and then Computer 2Click the optical drive icon The disc drive will run the CD/DVD 96 Creating a CD/DVD❖Play pre-recordedDVDs ❖Play pre-recordedCDs ❖Read and write data (depending on your system configuration) viewing of certain optical media Removing a disc with the computer onTo remove a disc (CD or DVD) with the computer turned on: 1Press the eject button on the drive 97 Toshiba’s online resources98 Mobile Computing116 Exploring the desktopExploring the desktop 117 Finding your way around the desktopIcons Start button Taskbar (Sample Image) Windows® operating system desktop IconsVarious icons are initially displayed on your system desktop including: Internet Explorer®—TheMicrosoft® browser that provides access to the Internet 118 Start buttonTaskbar Notification Area 119 Setting up for communications123 An overview of using the Internet126 Exploring audio features127 Using PC Cards129 Using an ExpressCard™130 Using an SD™ card131 Installing SD card driversInserting an SD card(Sample Illustration) inserting an SD card 132 Formatting an SD cardToshiba Utilities SD Memory Card Format Stopping or removing the SD card after formatting Using Sleep or Hibernate while using the SD card Removing an SD card 133 Using Slim SelectBay® modulesUsing Slim SelectBay® modules 134 Removing a module from the Slim SelectBay®1Do one of the following: ❖Turn off the computer Turn the computer upside down and slide the Slim SelectBay (Sample Illustration) Unlatching the Slim SelectBay® module 135 Using the i.LINK® port136 Using an expansion device137 Toshiba Utilities138 TOSHIBA Assist143 Toshiba Application Installer144 Setting passwordsSetting passwords 145 Using a supervisor passwordSetting a supervisor passwordTo set a supervisor password: 1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 2On the left side, click the Secure tab 3Click the Supervisor Password icon icon The Supervisor Password tab of the TOSHIBA Password Utility window appears (Sample Image) Supervisor Password tab 4Click Set 5Enter your password, and then enter it again to verify 6Click Set Cancel 8Shut down the system to complete the process 146 Deleting a supervisor passwordTo delete a supervisor password: 4Click Delete A pop-upscreen appears asking for a password 5Enter the password, then click OK A message displays confirming that the password has been deleted 6Click OK to exit Using a user passwordA user password provides power-onpassword protection Setting a user password 147 Deleting a user password148 TOSHIBA Security Assist149 Log onSettings Password of current user Password of all users Resume Screen Saver Setting for resuming from standby or hibernation Setting for closing the lid TPM TPM State EFS Setting PSD Setting BitLocker State Others ❖Windows Security Center: Check the status of Windows® Security Center options 150 TOSHIBA PC Diagnostic Tool Utility151 TOSHIBA HDD Protection Utility152 TOSHIBA SD™ Memory Card Format Utility153 TOSHIBA SD™ Memory Boot Utility154 Mouse Utility155 Toshiba Hardware Setup157 TOSHIBA Zooming Utility158 TOSHIBA Button Support159 CD/DVD Drive Acoustic Silencer160 TOSHIBA Accessibility161 Trusted Platform Module (TPM)Fingerprint Authentication Utility 172 ConfigFree™173 Getting StartedStarting ConfigFree❖Click Start, All Programs, Toshiba, Networking, and then ConfigFree ❖Double-clickthe ConfigFree icon in the Notification Area TOSHIBA Assist ConfigFree in the Notification Area is displayed with an “X.” ConfigFree Utilities Connectivity DoctorThe Connectivity Doctor works with the following network devices: ❖Wired and wireless network devices ❖Access points The Connectivity Doctor displays the following information: ❖Status of the PC Network Connections ❖Status of wired and wireless connections ❖Wireless Connection band (a/b/g etc.) 174 Profile SettingsInternet settings Devices TCP/IP 175 Profile3Click Open Settings Add 176 Problems that are easy to fix177 Problems when you turn on the computer180 The Windows® operating system is not workingThe Windows® operating system is not working 181 Internet problemsMy Internet connection is very slow My browser cannot find the URL address I typed in My browser cannot find a site I bookmarked 182 Resolving a hardware conflictIf Something Goes Wrong Resolving a hardware conflict 183 Resolving conflictsThere are several things you can do to resolve hardware conflicts: ❖Get the most recent drivers from the manufacturer ❖Disable the device For an older device, remove it from the computer Disable another system component and use its resources for the new device. See “Fixing a problem with Device Manager” on page Fixing a problem with Device Manager Checking device propertiesTo check a device’s properties: 2To view the device(s) installed, double-clickthe device type 3To view the properties, double-clickthe device ❖The General tab, which provides basic information about the device Resources 184 Memory problems185 Power and the batteriesThe battery appears not to power the computer for as long as it usually does 186 Keyboard problemsThe keyboard produces unexpected characters Nothing happens when you press the keys on the external keyboard 187 Display problemsHere are some typical display problems and their solutions: The screen is blankIf you are using an external monitor: ❖Check that the monitor is turned on ❖Try adjusting the contrast and brightness controls on the external monitor The screen does not look rightPersonalize Windows Color and Appearance Display settings 188 The built-inscreen flickers2Click Personalize, and then Display Settings Small bright dots appear on your TFT display when you turn on your computer 189 Disk drive problemsError-checkingTools Check now Your hard disk seems very slow Your data files are damaged or corrupted Some programs run correctly but others do not A diskette will not go into the optional external diskette drive The drive cannot read a diskette 190 Optical drive problemsYou cannot access a disc in the drive You press the disc eject button, but the drive tray does not slide outMake sure a program is not accessing the drive and preventing it from ejecting Some discs run correctly but others do not 191 Sound system problemsNo sound is coming from the computer’s speakersAdjust the volume control Try pressing Fn + Esc to see if volume mute is disabled Fn + Esc Check that the volume control on the computer is turned up The computer emits a loud, high-pitchednoise 192 PC Card problemsPC Card checklist❖Make sure the card is inserted properly into the slot ❖Make sure all cables are securely connected Resolving PC Card problemsHere are some common problems and their solutions: The slot appears to be dead. PC Cards that used to work no longer workCheck the PC Card status: 1Click Start, Control Panel, System and Maintenance, and then Device Manager 2Double-clickthe PCMCIA adapter 3Double-clickthe appropriate PC Card 193 The computer stops working (hangs) when you insert a PC CardFollow this procedure before you remove a PC Card: 1Click the Safely Remove Hardware icon in the Notification Area The Safely Remove Hardware screen appears 2Click Safely remove for the device you want to swap 3Select the item you wish to remove and click OK 4Remove the device when told it is safe to do so The system does not recognize your PC CardRefer to the PC Card documentation Removing a malfunctioning card and reinstalling it can correct many problems A PC Card error occursReinsert the card to make sure it is properly connected 194 Printer problemsThe printer will not print The printer will not print what you see on the screen Modem problemsThe modem will not receive or transmit properly The modem is on, set up properly but still does not transmit or receive data 195 Wireless networking problems196 Network2 Click View Status Details DHCP Enabled 197 3 At the top-leftof the Start menu, click cmd.exe4 Enter PING 192.168.1.1 at the command prompt, and press Special considerations for the Windows® operating system Wireless Network 2Click Connect to a network 3Select the desired network from the list and click Connect A message informs you that the selected network is not secure 4Click Connect Anyway 5The Windows® operating system will now try to establish a wireless connection 198 DVD operating problems199 Develop good computing habits204 If you need further assistance205 Other Toshiba Internet Web sites206 Toshiba’s worldwide offices208 Hot Keys223 Power Cord/CableConnectorsUSA and Canada AustraliaEurope 224 Acronyms225 GlossaryDOS DPI DSTN DVD-ROM ECP EPROM FAT FCC HDD HTML IEEE I/O IRQ ISP LCD LPT1 LSI MIDI PCI RAM RFI ROM RTC SCSI 226 Terms227 baud ratebits per second BIOS (basic input/output system) — Basic instructions, stored in read bits per second (bps) baud rate boot boot disk — See system disk boot disk boot priority (startup sequence) bus bus speed cache CPU cache, L1 cache, L2 cache CD — An individual compact disc. See also CD-ROM . Compare DVD-ROM 228 228 Glossarycentral processing unit (CPU) character chip click color palette — A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility can work together harmoniously, using the same commands formats, or language as another configuration configured) controller to a peripheral device and vice versa. For example, disk drives monitors, keyboards, and printers all require controllers CPU — See central processing unit (CPU) CPU cache See also cache, L1 cache, L2 cache See also cursor and what you are doing default specify an alternative setting 229 device driverdialog box direct current (DC) directory — See folder disable — To turn a computer option off. See also enable disc disk disc diskette, hard disk disk drive diskette double-density diskette high-density diskette document file double-click 230 230 Glossarydouble-density download upload drag driver — See device driver driver DVD — An individual digital versatile (or video) disc. See also DVD- ROM — A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs Compare emulation — enable — To turn on a computer option. See also disable executable file expansion device extension external device file document file allocation table (FAT) file name file extension 231 file extensionfile name folder format frontside bus function keys ground hard disk hardware — The physical components of a computer system. Compare software Hibernation Sleep, Suspend high-densitydiskette — A 3.5-inchdiskette that holds 1.44 MB of data See also diskette 232 232 Glossaryhot key hot swapping icon interlaced internal device — See device World Wide Web keyboard shortcut L1 (level one) cache L2 (level two) cache LAN (local area network) liquid crystal display (LCD) load 233 local area network — See LANlogical drive memory RAM ROM microprocessor — See central processing unit (CPU) microprocessor modem motherboard MS-DOSprompt — See system prompt multi-functiondrive — A DVD drive that can read and write to CD and DVD media multimedia Musical Instrument Digital Interface — See MIDI network non-interlaced interlaced 234 234 Glossarynon-system system disk online operating system optical drive palette — See color palette palette parallel password PC Card peripheral pixel Plug and Play pointing device 235 portconnection to a network or a peripheral device processor — See central processing unit (CPU) processor program application, utility properties — The attributes of an object or device. For example, the RAM (random access memory) — Volatile memory that can be memory that can be memory RAM boot restart removable disk resolution restart RJ11 (read-only memory) Non-volatile BIOS, memory 236 236 Glossaryselect serial shortcut — See keyboard shortcut shortcut software — See program. Compare hardware software Suspend system disk non-system disk system prompt TFT display — See active-matrixdisplay TFT display universal serial bus (USB) bus, hot swapping, serial upload download USB — See universal serial bus (USB) USB utility 237 WebWorld Wide Web (www) 238 Index239 Indexhandling 94 inserting 93 removing 96 compact disk drive using computer caring for 79 cleaning 79 moving non-systemdisk or disk error message not accessing disk drives 178 running on battery power 99 setting up 41 warning resume failure message computer lock 80 computing tips 81 connecting to a power source 43 connection set up 122 control buttons 65 Ctrl keys desktop creating new icon 117 major features desktop exploration 116 desktop icons 117 Device Manager checking properties 183 devices keyboard 67 mouse Disk Defragmenter 189 disk drive disk 189 running slow diskette drive cannot insert a diskette 190 cannot read a diskette 190 connecting external, connecting 69 display display device external display output settings 66 display, external DVD creating DVD player general problems 198 DVD, using environment computer-friendly error messages current settings not working with hardware warning resume failure 178 Error-checking inserting 129 removing external 240 240 Index241 overlay keys 85 troubleshooting 186 usingWindows® special keys 84 keyboard, external 67 keyboard, full-size lock computer, using main battery removing memory adding problem solving removing expansion slot cover 50 memory module inserting 51 installation 49 removing microphone 126 modem 119 upgrading monitor 65 connecting 65 not working mouse installing 67 serial mouse utility network accessing Dial-UpNetworking Wizard 121 networking wireless 123 Notification Area opening the display panel 46 optical drive problems 190 troubleshooting other documentation 37 overlay keys password deleting a supervisor 146 disabling a user 147 setting a user 146 supervisor set up 145 types passwords instant, using 144 setting PC Card checklist computer stops working 193 configuring errors hot swapping fails 193 inserting not recognized 193 problem solving 192 removing 128 setting up port COM 119 Ethernet LAN 122 RGB power 242 242 Indexproblem solving 185 turning on power button 48, 57 power plan hot key 108 power plans 107 power source connecting 44 powering down using Hibernation 74 using Shut Down 72 using Sleep precautions 39 primary button 64, 65 printer connecting 67 problem solving printing a file 90 problem solving inserted disk drive is slow 189 display is blank external display not working 188 external monitor found Internet connection is slow 181 keyboard disk 189 modem not receiving or transmitting 194, 195 no sound non-systemdisk or disk error 179 PC Card checklist 192 error occurs hot swapping fails 193 not recognized 193 slot appears dead power and batteries 185 printer screen does not look right/flickers Startup options working program, starting 86 programs not running correctly 190 projector connecting real-timeclock (RTC) battery 100 recording main battery 109 RJ-11jack 243 running the computer on battery powersafety computer disposing of batteries 114 icons precautions 39 saving files 88 screen blank does not look normal/flickers 187 SD card formatting 132 installing drivers 131 using using in Hibernation mode 132 using in Sleep mode secondary button 64, 65 set up communications 119 setting up adding memory 48 computer 41 setting up a connection 122 Sleep mode starting again from 79 Slim SelectBay installing module 135 modules 133 removing module sound problem solving 191 sounds recording 126 speakers using external 127 start button Start Search field 88 starting a program Start Search field Windows® Explorer 87 Windows® Start menu Startup menu Taskbar 118 telephone line connecting to modem 120 television adjusting display 67 Toshiba registering computer 42 worldwide offices traveling tips 115 troubleshooting general problems 198 external keyboard 186 keyboard keypad overlay 186 optical drive turning on the computer 47 turning on the power Device 244 244 Index
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